Petra Nganu
Auckland,New Zealand
Summary
Dedicated Recovery Administrator with strong organisational skills. Successful at managing multiple priorities with positive attitude. Reputation for hard work, punctuality and willingness to learn new things.
Overview
5
5
years of professional experience
Work history
Recovery Administrator
ACC
Auckland, New Zealand
2022.06 - Current
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully supported clients via tasks, phone calls and emails within tight deadlines.
- Privacy checking documents ensuring we are only sending relevant information
- Managing incoming provider calls, actioning their request and/or transferring their call to the managing department
Store Manager
Lovisa
Auckland, New Zealand
2019.06 - 2022.06
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Leveraged strong working knowledge of products and systems within retail industry.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Assisted in recruiting, hiring and onboarding store staff.
- Provided outstanding customer service.
Skills
- Customer-focused
- Problem-solving
- Communication skills
- Ability to prioritize
- Team building
- Time management
- Positive attitude
- Dependable
- Team player
REFEREES
Kerry Clark
Team Leader - ACC
027 204 1752
Makkala Henkleman
Regional Manager - Lovisa Jewellery
027 392 4006
Timeline
Recovery Administrator
ACC
2022.06 - Current
Store Manager
Lovisa
2019.06 - 2022.06