Mahesh Rajbahak

Manage day to day operations of the venue, ensuring smooth functioning and delivering high-quality service to customers.

Lead a team of (5 to 8) staff members, providing training, coaching and performance evaluations to ensure high quality service delivery.

Serve customers with a friendly and professional attitude, providing a high level of service and ensuring customer satisfaction.

Manage cash transactions accurately, calculate bills and handle customer payments efficiently.

Implement efficient inventory control methods resulting in a reduction in beverage costs while maintaining high product quality standards.

Foster a positive work environment by providing ongoing training, coaching and mentoring to staff members, resulting in increased employee retention and morale.

Participate in ongoing training and education programs stay updated with latest trends, mixology techniques and cocktail recipes.

Conduct regular inspections to ensure the highest standards of cleanliness, hygiene and safety were maintained.

Manage bar inventory and restocked supplies in a timely manner, ensuring smooth operations during busy shift.

Handle customer complaints and resolve issues promptly and satisfactorily, prioritising guest satisfaction.

Welcomed and seated guests, managing reservations and enhance customer satisfaction.

Served customers with a friendly and professional attitude, providing a high level of service and ensuring customer satisfaction.

Prepared and served a variety of alcoholic and non-alcoholic beverages, adhering to established recipes and quality standards.

Create signature cocktails and craft customised drink based on customer preferences and dietary restrictions, enhancing guest satisfaction and generating positive reviews.

Maintain a clean and organised bar area, adhering to health and safety regulations and promoting a professional environment.

Assisted in developing seasonal cocktails menu, incorporating unique flavor combinations and garnishes to enhance the customer experience.

Created a strong rapport with customers, building a loyal clientele through attentiveness, product knowledge and personalised service.

Handled cash and credit transactions, ensuring accurate accounting of sales.

Assisted in inventory control, performing regular stock takes and effectively managing supply orders to minimise wastage and maximise profitability.