Riri Godha

• I am currently working as a teacher assistant with the learning and public programme team, and my role is an active one where I daily facilitate, create, and deliver engaging learning experiences to different types of booked clientele, such as schools or private organisational groups
• I empower students by being creative and delivering the museum's learning programmes to my excellent standards, which cover topics from Te Reo Maori, geology, palaeontology, and history, just to name a few
• I have worked on site, which is at the museum, and also off-site, where I have to go to the location of the booked schools and represent the museum in different locations
• I also successfully delivered the school holiday programme where we performed the show 'Treasures and Tales: Dino Wars' in the school holidays to 3,382 museum visitors in total

• Currently working as a top excellent performing Visitor Host at Auckland War Memorial Museum with outstanding care and service
• My Passion for my job can be seen with the feedbacks I’ve received on my exceptional performance as Visitor host which I’ve attached below in this job description paragraph
• I have many interactions with the communities of our Aotearoa and international visitors daily which is one of the highlights of my job and I take the responsibility of educating them on our cultural artifacts and bringing awareness to conservation of our historical culture
• I have the honoured responsibility of looking after the Cultural Artifacts at our Museum, which I perform every day
• My daily tasks involve opening up the entire Auckland War Memorial Museum and communicating with other stakeholders departments such as Production staff, Display staff, Volunteer staff, Security staff and Control Staff
• On a daily basis I ensure the companies database is updated with any lost and found items which happens regularly
• Expert in using the AM companies software Tessitura Network where I update customers registration membership data of their location and personal details
• I sell membership packages, tickets, handle Eftpos and cash transactions daily
• I also had the prestigious responsibility of taking care of the Special Exhibition 'Ancient Greeks' from when I was hired
• My responsibilities included enhancing the Special exhibition experience by informing visitors about Ancient Greek Artifacts and most importantly taking precise care of the cultural Artifacts with safe handling, cleaning and stopping a possible external contamination to the Artifacts

• Planned and organized meetings, conferences, and events by handling logistics and materials.

• Submitted expense reports to drive timely reimbursement of travel expenses.

• Tracked and coordinated orders, deliveries. and payments to maximize timely and satisfactory service.

• Prepared spaces and materials necessary for daily tasks.

• Assisting in the operational delivery of various public programs and events at the Museum, providing support with group management and activities and organizing the preparation of materials and event space.

• I worked at Cotton On mega store where other outlet stores resided inside the mega store and they are Body, Rubi, Kids and men’s Cotton On
• I manage the store, and assist customers by helping them find items
• I also made sure the store presentation is exceptional and tidy
• I maintained the company target KPIs for my entire team and made sure the company target sales were reached every day I accomplished successfully
• I also assigned zones and breaks to my team and ran the shop floor smoothly and effectively on a daily basis
• I was the number one top sales representative at Cotton-On Mega store with different store outlets
• I specialised in selling extra products at the counter known as POS
• On a daily basis I made the company an estimate amount of $200 to $500 dollars extra daily by promoting and selling items to customers

• I worked at the event cinemas Broadway Newmarket and the newly built Newmarket Cinemas
• I was responsible for selling movie tickets, and making sure customers are signed up to the company’s membership program
• I was also responsible for cleaning the entire cinemas in 7 minutes when a movie was finished before the start of the next movie
• I would clean 16 cinemas in day’s shift
• I was also given the responsibility of making sure the movies in each cinema was playing properly and the customers are following the company rules and not bringing in outside food and not disturbing other customers
• I would also supervise and make sure all customers have tickets before entering the company’s premises
• Lastly I would also refill stock from the storage room weighing in more than 20kg and distribute it to the rightful places

• My main performance in this job was to provide five star services to my guests the moment they walk into our restaurant
• That is performing duties from hosting the guests to their reserved tables, providing alternative options for guests with strict dietary restrictions from our menu with wide options
• Giving excellent spot-on customer service, and most importantly celebrating our guests special occasions by thinking outside the box, that is creating a memorable moment for them to remember by giving all custom made birthday cakes, Anniversary chocolates and congratulation cakes
• I was also responsible taking all beverage drink orders and making sure they were delivered on time
• This required having a wide range of knowledge in our wines, beers, and cocktails when presented with questions on recommended drinks from our guests

• When I worked at Kelston pizza hut I was responsible for taking the orders through the phones and on the counter, dealing with cash and sorting out the orders
• As I was in high school, I worked in the evening
• I handled customer complaints and assessed the situation by solving them, through apologising for the inconveniences due to in orders, cold food, refunds and so on
• I had to be a multitasker and made sure I picked up the customer ordering phone within 3 rings
• I did pack the pizzas into the pizza hut boxes and made sure they were presented with the companies standards
• I also kept the store clean and presentable at all times