RUSILA SOQO
Henderson ,Auckland
Summary
Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards.
Motivated and efficient housekeeping specializing in room cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Ahs New Zealand Limited
City Centre , Auckland
11.2022 - 02.2024
- Delegated work to staff, setting priorities and goals.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
Housekeeping Room Attendant
Ahs New Zealand Limited
City Center , Auckland
10.2022 - Current
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Replenished room amenities according to established guidelines.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Public Area Attendant
Pro-Invest Hotels Limit
VR Voco & Holiday Inn , City Centre , Auckland
08.2022 - 10.2022
- Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
- Maintained hotel public areas sparkling clean, sanitary, secure and inviting to guests, with focus on lobby, restrooms, business center, front desk and health center.
Housekeeping Room Attendant
Remarkable People
VR Vocò & Holiday Inn , City Centre , Auckland
06.2022 - 08.2022
- Communicated with maintenance team on damages to repair.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Inspected furniture for damage or stains in between guest stays.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture
Store Team Leader
Madison Industrial
Countdown, Mt Wellington , Auckland
03.2022 - 04.2022
- Unboxed new merchandise and restocked shelves
- Maintained cleanliness of sales floor and backroom areas.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Assisted customers in finding desired products throughout the store.
- Helped customers make purchases by demonstrating, describing and recommending products.
Education
Certificate Computer Literate
Fiji National University
City Centre, Suva 2013
Some College (No Degree) - Trade Diploma In Office Administration
Fiji National University
Nasinu, Suva , Fiji . 2012
Diploma In IT
Fiji National University
Samabula, Suva , Fiji 2011
High School Diploma -
Yasayasa Moala College
Moala Island , Fiji 2010
Skills
- Guest Relations
- Great communication skills
- Solving problems
- Team player
- Good attention to detail
- Customer Services
- Ordering cleaning supplies
- Dusting furniture
- Window cleaning
- Vacuuming and sweeping
- Sorting and washing laundry
- Cleaning bathrooms
- Folding clean laundry
- Cleaning techniques
- Hazardous chemical training
- Mopping and sweeping
- Residential cleaning
- First Aid/CPR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never, never rest contented with any circle of ideas, but always be certain that a wider one is still possible.
Pearl Bailey
Timeline
Housekeeping Supervisor
Ahs New Zealand Limited
11.2022 - 02.2024
Housekeeping Room Attendant
Ahs New Zealand Limited
10.2022 - Current
Public Area Attendant
Pro-Invest Hotels Limit
08.2022 - 10.2022
Housekeeping Room Attendant
Remarkable People
06.2022 - 08.2022
Store Team Leader
Madison Industrial
03.2022 - 04.2022
Certificate Computer Literate
Fiji National University
Some College (No Degree) - Trade Diploma In Office Administration
Fiji National University
Diploma In IT
Fiji National University
High School Diploma -
Yasayasa Moala College
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