Sam Westerman
Taupo,WKO
Summary
Dynamic and results-driven Owner Operator at Link Services with a proven track record in operations management and relationship management. Leveraged strong work ethic to enhance customer satisfaction and streamline processes, significantly reducing costs. Skilled in documentation and reporting, with a history of maintaining high safety standards as a Painter at S.P Oleary.
Overview
14
14
years of professional experience
Work History
Owner Operator
Link Services
03.2014 - 12.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Painter
S.P Oleary
02.2010 - 01.2014
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
Education
Bachelor Of Sports And Leisure - Sport And Leisure Studies
University of Waikato
Hamilton, WKOSkills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Personnel Management
- Relationship Management
- Strong Work Ethic
Timeline
Owner Operator
Link Services
03.2014 - 12.2023
Painter
S.P Oleary
02.2010 - 01.2014
Bachelor Of Sports And Leisure - Sport And Leisure Studies
University of Waikato
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