SARA HOULDEY

• Answer incoming calls, correspond with clients through email and online enquiries.
• Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
• Customize event proposals tailored to client needs and budgets for successful event outcomes.
• Confirm appointments, communicate with clients, and update client records.
• Handle cash transactions and maintain sales and payments records accurately. Invoicing.
• Maintain personnel records and update internal databases to support document management.

• Home services
• Personal care
• Property management
• Agriculture
• House-sitting
• Business management

Seasonal labour.

• Office administration & support duties
• Receptionist duties
• Facilities Contractor Management system / HSAW Act 2015 / Contractor inductions
• Purchasing officer
• Training facilitator
• Finance management
• Property management / data management / reporting
• Satisfaction surveys / reporting / follow-up
• Event coordinator
• Team building coordinator.

• Sorting and delivery of mail, parcels and other items, in a timely manner
• Electronic reporting of deliveries
• Strong customer relations / multitasking / prioritization of workload & deliverance.

• Receptionist / Secretarial duties
• Administration support to Practice Manager
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• File management
• Database management
• Debt management
• Ordering office supplies
• Event coordinator
• Fire Warden / First aider.
• Assisted in development of policies and operating procedures
• A record of success in streamlining processes to improve operational efficiency and performance, including workplace security
• Research and development of workplace Fire & Evacuation scheme, implementing safe work practices.