Customer-focused professional with extensive experience in fast-paced retail environments. Demonstrated ability to deliver outstanding service and manage checkout operations efficiently. Quick to adapt and master new skills while thriving in unsupervised settings.
Overview
7
7
years of professional experience
Work History
Checkout Operator
Pak’n Save
Auckland, Sylvia Park
05.2024 - Current
Operated high-volume checkout cash registers efficiently while maintaining high accuracy in cash handling, EFTPOS transactions, and change calculation.
Provided friendly, fast, exceptional customer service, enhancing shopping experience for diverse customers.
Scanned groceries quickly and packed items carefully, adhering to store safety and food handling guidelines.
Assisted customers with product inquiries, price verifications, and general supermarket information.
Kept conveyor and checkout area clean, tidy, and well-stocked, supporting smooth customer transactions.
Supermarket Assistant
LANKA SATHOSA SUPERMARKET
, Tanniyutttu, Sri Lanka
01.2021 - 07.2022
Greeted customers to understand preferences and enhance shopping experience.
Answered questions and inquiries per shift regarding products, prices and availability.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Responded promptly to spills by cleaning and ensuring safety in the area.
Managed cash register operations by accurately counting money, organizing charge slips, and balancing drawers.
Primary Teacher - Part Time
SATHYA SAI CENTER (SSIO)
, Mulliyawalai, Sri Lanka
01.2019 - 01.2021
Administered and graded class tests to assess and enhance student progress and comprehension.
Created and adapted lessons to fit children's needs and learning styles.
Administered and graded class tests to evaluate student progress and comprehension.
Prepared and graded daily assignments and tests to monitor and support student learning.
Established structure and calm environment by consistently enforcing rules for behavior and learning procedures.
Education
Diploma in Microsoft Excel And Word
IDM Nations Campus
Vavuniya, Sri Lanka
High School Diploma -
Vidyananda College
Mulliyawalai, Sri Lanka
Skills
Customer Service & Communication: Customer Service-Oriented , Excellent Communication , Assisting Customers
Cash Handling: Cashier Experience , Accurate Cash Handling , Till Balancing
Cash handling
EFTPOS transactions
Checkout operations
Checkout Procedures
Store Operations: Loss Prevention , Product Stocking & Merchandising , Store Appearance , Inventory Management (FIFO)