Scotty Samuelu Talanaiga
Porirua,New Zealand
Summary
Outgoing and empathetic individual who thrives in roles that make a positive impact on the lives of others. Possesses the confidence to independently assess situations and take efficient action for effective task completion. Natural talent for acquiring new skills quickly, enhancing workforce productivity by adapting to changing demands. Strong communication skills and genuine interest in engaging in meaningful conversations with colleagues, fostering strong working relationships. Adaptable and versatile, providing valuable support across different work domains and thriving in unique and challenging situations.
Overview
7
7
years of professional experience
Work History
Courier Driver
New Zealand Post
02.2022 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Special Ed Teacher's Assistant
Mahinawa School
02.2021 - 03.2022
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
Student Ambassador
Victoria University of Wellington
10.2017 - 03.2020
- Mentored students to increase satisfaction and engage in campus life
- Founded an on campus club promoting volunteering efforts by students for non-profit organizations in the community
- Interacted with University and prospective students and parents during tours and students visit days, answering questions and providing insight
- Supervised on boarding procedures for incoming first years, supporting their transition into university life
- Guided groups of up to 20 people on tours of the University of Wellington
- Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories
- Build good relationships with guests to promote positive experiences
Education
Police Pathways
New Zealand Institute of Sport
12.2022
Graduate Diploma - Education
Graduate Diploma in Proficiency
12.2021
Bachelor of Arts - Criminology, Pacific Studies, Education
Victoria University of Wellington
12.2020
Skills
- Working Independently
- Problem-Solving
- Time Management
- Critical Thinking
- Progress Reporting
- Special Education Assistance
- Customer service
- Problem-solving
- Attention to detail
- Composure in Demanding Situations
- Team leadership & development
- Strategic planning
Extra Curricular Interests
• Public Relations Officer – VUW Volleyball, • VUW Volleyball Representative,
• Victoria University of Wellington Tongan Association,
• Victoria University of Wellington Samoan Association,
•Victoria University of Wellington Tokelauan Association,
• Victoria University of Wellington Tuvaluan Association,
• Victoria University of Wellington Pacific Student Ambassador
References
- Tj Moetu, New Zealand Post Contractor, tjleilua7716@gmail.com. +64 21 088 25378
- Junior Arthur Tamalelagi, Teacher, juniorarthuriona@gmail.com, +64 22 502 6183
- Leia Euta, Navigator Whanau Manaaki, Leia.euta@wmkindergartens. +64 21 157 6347
Timeline
Courier Driver
New Zealand Post
02.2022 - Current
Special Ed Teacher's Assistant
Mahinawa School
02.2021 - 03.2022
Student Ambassador
Victoria University of Wellington
10.2017 - 03.2020
Graduate Diploma - Education
Graduate Diploma in Proficiency
Bachelor of Arts - Criminology, Pacific Studies, Education
Victoria University of Wellington
Police Pathways
New Zealand Institute of Sport
Similar Profiles
Eric JunEric Jun
Parcel Officer at New Zealand PostParcel Officer at New Zealand Post
Wesley Nevalagi-TalagiWesley Nevalagi-Talagi
General Freight Investigator at New Zealand PostGeneral Freight Investigator at New Zealand Post
Salafaia TyrellSalafaia Tyrell
Customer Investigations Representative at New Zealand PostCustomer Investigations Representative at New Zealand Post