Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

SHAKAYA CRAIG

Invercargill,New Zealand

Summary

I am a dedicated and passionate customer sales assistant. I am a reliable, committed, and hardworking person. I am always open to learning something new and gaining new experience. I pick up new skills quickly, and I have the ability to work in fast-paced environments and stay calm. I work well in a team and on my own. I have previous experience working with food, so I have knowledge around food safety and food preparation. I have exceptional communication and interpersonal skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

Night and Day
Dunedin/Invercargill
02.2025 - Current
  • Set up, restocked, and cleaned areas.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Provided excellent customer service during transactions.
  • Worked effectively in team environments to make the workplace more productive.
  • Adhered to food safety standards when storing and preparing foods.
  • Grilled and deep fried various foods.

Bakery Retail Assistant

Bakehouse on Bond
Dunedin, New Zealand
01.2024 - 03.2025
  • Assists in the preparation of food items, and ensures that all food is served at the proper temperature.
  • Safe food handling knowledge.
  • Creating connections with regular customers.
  • Completed day-to-day duties accurately and efficiently.
  • Uses initiative during quiet times, finding jobs to do to upkeep the shop.
  • Opening/Closing shift.
  • Able to stay calm in fast-paced situations.
  • Ensuring the shop is clean and tidy.
  • POS till and money-handling skills: end-of-day money counting.
  • Coffee/Barista Skills
  • Making milkshakes/thick shakes.
  • Engaged positively with each customer, providing professional and polite support.

Deli Assistant

Freshchoice
Dunedin, New Zealand
04.2023 - 10.2023
  • Maintaining cleanliness throughout the day.
  • Followed guidelines and food safety procedures.
  • Closing and opening shifts.
  • Stock rotation: keeping track of dates, FIFO.
  • Preparing salads, slicing meat, and cooking hot food.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Regularly checked temperatures of hot holding units during shift hours.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.

Bakery Assistant

New World
Dunedin, New Zealand
03.2023 - 04.2023
  • Packing baked goods.
  • Cleaning cabinets.
  • Serving customers.
  • Working with others.
  • Used bread slicers and other bakery equipment.
  • Stocked shelves with freshly baked goods throughout the day.

Education

NCEA level 1 -

Queens High School
Dunedin, New Zealand
04.2023

Health Bridging Certificate L3&4

Otago Polytechnic
Dunedin, NZ

Skills

  • Adaptability
  • Communication
  • Customer service
  • POS system operation
  • Cash handling
  • Teamwork
  • Leadership
  • Food safety procedures
  • Food preparation techniques
  • Quick learner
  • Motivated
  • Hard worker
  • Reliable
  • Outgoing
  • Problem-solving
  • Willingness to learn

References

  • Tenniell Anderton, Manager, Bakehouse on Bond, tenniellanderton@gmail.com, 02040171549
  • Tom Bullock, Owner/Operator, Bakehouse on Bond, 0212603390

Certification

  • NZ restricted License

Timeline

Customer Service Assistant

Night and Day
02.2025 - Current

Bakery Retail Assistant

Bakehouse on Bond
01.2024 - 03.2025

Deli Assistant

Freshchoice
04.2023 - 10.2023

Bakery Assistant

New World
03.2023 - 04.2023

NCEA level 1 -

Queens High School

Health Bridging Certificate L3&4

Otago Polytechnic

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SHAKAYA CRAIG