Sian Candish
Tauranga,Mount Maunganui
Summary
Experienced Advice Centre Manager at ASB. Having led several successful teams across CNI.
Passionate about coaching and developing our people and supporting them to achieve both personal and work goals.
Proven success through recognition as Advice Centre Manager of year 2021, runner up ASB CEO Leader of the year 2021. Along with similar awards in other years prior.
Passionate about home ownership both in this role and prior roles and the key role we play in helping our customers achieve their home ownership goals.
Fostering strong relationships with our community and One Team Partners, fostering open relationships, opportunities and networks.
Overview
14
14
years of professional experience
Work History
Advice Centre Manager
ASB
09.2013 - Current
- Defined clear targets and objectives and plans implemented with team members through coaching or development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Coaching and development of team to maximize team agility, performance and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Excellent communication skills, both verbal and written.
- Focused on customer, community, intermediary and stakeholder engagement and activities.
Personal Banker
ASB
01.2010 - 09.2013
- Leveraged advanced knowledge of banking products/services to deliver outcomes that effectively addressed client needs and goals.
- Expanded client base by promoting new financial products.
- Generated new business by conducting thorough financial reviews and offering tailored products to clients.
- Excellent communication skills, both verbal and written.
Education
Tauranga Girls' College
Tauranga, NZSkills
- Customer Service
- Teamwork & Collaboration
- Team Leadership
- Coaching & Development
- Business Development
- Performance Management
- Goal Setting
- Mentoring & Support
Timeline
Advice Centre Manager
ASB
09.2013 - Current
Personal Banker
ASB
01.2010 - 09.2013
Tauranga Girls' College
Similar Profiles
Sachin RanasinghearachchiSachin Ranasinghearachchi
Personal Banking Consultant at ASBPersonal Banking Consultant at ASB
Rebecca HolstedRebecca Holsted
Home Ownership Specialist With Third Party at ASBHome Ownership Specialist With Third Party at ASB
Melinda LeggMelinda Legg
Customer Experience Owner/ Product Owner at ASBCustomer Experience Owner/ Product Owner at ASB