Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Sreypich Sok

Sreypich Sok

Miramar,Wellington

Summary

A confident communicator with extensive experience in both written and verbal communication, backed by many years of customer service experience. Adaptive and hardworking, consistently striving to achieve high standards in job performance.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

APG & Co
02.2024 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted Store Manager in analysing sales data to identify trends and make informed decisions for improving overall store performance.

Retail Assistant

APG & Co
11.2022 - 02.2024
  • Helped customers complete purchases, locate items and join reward programs
  • Kept floor areas clean, rearranged racks and restocked sold items to increase efficiency
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Completed paperwork such as goal sheets, banking, and customer returns.

Waitress

Cupcake Cafe and Bakery
09.2020 - 02.2022
  • Used cash registers and credit card machines to cash out customers
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Greeted new customers, discussed specials and took orders
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Checkout Operator

New World
03.2020 - 12.2020
  • Helped customers complete purchases, locate items and join reward programs
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Science - Pharmacology

Otago University
Dunedin
12.2023

Skills

  • Communication

Capable of clearly conveying information and ideas through both spoken and written mediums

Skilled in writing reports, emails, and documentation, as well as delivering presentations tailoring messages to different audiences, ensuring comprehension and engagement

  • Customer Service

Proficient in addressing and resolving customer questions and concerns promptly and effectively

Skilled at building strong relationships with customers to enhance satisfaction and loyalty

  • Organised

Maintain a structured approach to tasks and projects, ensuring that priorities are clear and deadlines are met

Utilise tools and techniques such as to-do lists, calendars, and project management software to stay organised

  • Good Time Management

Effectively manage time by prioritising tasks, setting goals, and adhering to schedules

Allocate time efficiently to ensure all tasks are completed within deadlines

  • Self-Motivated

Demonstrate a strong work ethic and the ability to work independently without constant supervision

Stay motivated through challenges and maintain positive attitude toward work

  • Detail-Oriented

Pay close attention to detail, ensuring accuracy and precision in all tasks and projects

Conduct thorough reviews and checks to identify and correct errors or inconsistencies

Maintain high standards of quality by focusing on the finer aspects of work and processes

References

Floreden Hebrio, Store manager at Sportscraft, 0272228438

Languages

Cambodian
Native or Bilingual

Timeline

Assistant Store Manager

APG & Co
02.2024 - Current

Retail Assistant

APG & Co
11.2022 - 02.2024

Waitress

Cupcake Cafe and Bakery
09.2020 - 02.2022

Checkout Operator

New World
03.2020 - 12.2020

Bachelor of Science - Pharmacology

Otago University
Sreypich Sok