Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
COMMUNITY & VOLUNTEER EXPERIENCE
Generic

Stella Futter

Upper Riccarton,CHCH

Summary

I have developed strong communication and teamwork skills through a variety of roles, including mentoring youth and first-year university students, customer service, and event organisation. These experiences have allowed me to build positive relationships, adapt to different environments, and work effectively with people of all ages and backgrounds. I bring reliability, a positive attitude, and attention to detail.

Overview

5
5
years of professional experience

Work History

Kaitaki Ākonga

University of Canterbury
01.2025 - Current
  • Providing support and guidance to first year university students
  • Work collaboratively in a team environment
  • Planned and executed events from concept to completion, ensuring all logistical aspects were addressed.

Part-Time Checkout Team Member

The Warehouse Northlands
01.2024 - Current
  • Provided exceptional customer service by efficiently processing transactions and addressing inquiries.
  • Operated point-of-sale systems, ensuring accurate cash handling and transaction documentation.
  • Assisted in training new staff on checkout procedures and customer interaction techniques.

Casual Team Member

The Warehouse Northlands
06.2023 - 01.2024
  • This is a casual position in which I worked on Checkouts, Self-Checkouts and Apparel
  • Processed transactions using a POS system
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Casual Team Member and Part-Time Apparel Team Member

The Warehouse
08.2021 - 01.2023
  • Trained in a number of departments including Checkout, Apparel and Order Fulfilment
  • Assisted in training new staff on operational procedures and best practices.
  • Resolved customer inquiries by providing accurate product information and assistance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Housekeeper

The Bella Vista
08.2020 - 08.2021
  • Cleaned and serviced guest rooms by replacing used towels and linens, vacuuming floors, making beds, cleaning bathrooms and kitchens

Kitchen Hand

Buccleughs On High
03.2021 - 07.2021
  • This was a Part-Time position in which I gained experience working in a kitchen, doing dishes, assisting the chefs and helping prepare desserts

Education

Bachelor of Social Work With Honours - Social Work

University of Canterbury
Christchurch, NZ
11-2026

Achieved NCEA Level 1, 2 and 3 - undefined

John Paul II High School
01.2022

Skills

  • Full Car Licence
  • Can use Point-Of-Sale systems
  • Teamwork and collaboration
  • Customer service

Accomplishments

  • Wendy Hansen Memorial Trophy 2022 Awarded for Senior Mentor
  • NCEA Level 3 Merit Endorsement 2022

Timeline

Kaitaki Ākonga

University of Canterbury
01.2025 - Current

Part-Time Checkout Team Member

The Warehouse Northlands
01.2024 - Current

Casual Team Member

The Warehouse Northlands
06.2023 - 01.2024

Casual Team Member and Part-Time Apparel Team Member

The Warehouse
08.2021 - 01.2023

Kitchen Hand

Buccleughs On High
03.2021 - 07.2021

Housekeeper

The Bella Vista
08.2020 - 08.2021

Achieved NCEA Level 1, 2 and 3 - undefined

John Paul II High School

Bachelor of Social Work With Honours - Social Work

University of Canterbury

COMMUNITY & VOLUNTEER EXPERIENCE

Tuakana Teina Programme – Student Leader & Mentor
High School Initiative

  • Supported primary school children experiencing behavioural and social challenges by building positive relationships through one-on-one mentoring and group activities.
  • Facilitated games and structured activities aimed at improving social skills, teamwork, and confidence.
  • Selected as Programme Leader in my second year, taking responsibility for organising weekly sessions, coordinating peers, and ensuring activities met the needs of participating children.
  • Developed skills in leadership, communication, empathy, and working effectively with children from diverse backgrounds.
Stella Futter