Stella Gibbons
Waterview,AUK
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
8
8
years of professional experience
Work History
Team Leader
Douglas Pharmaceuticals
04.2016 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Optimized resource allocation to maximize overall team output while minimizing costs.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Avondale College
Auckland, NZSkills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Coaching and Mentoring
- Performance Improvement
- Conflict Resolution
- Safety processes and procedures
- Giving Constructive Feedback
Accomplishments
- Supervised team of 18 staff members, including casual staff members.
Senior Leadership Douglas Award 2021
Douglas employ's approximately 800 people, it was an honour to receive this award and be recognized for the development of the warehouse staff to become efficient, productive and happy within their work day.
Timeline
Team Leader
Douglas Pharmaceuticals
04.2016 - Current
High School Diploma -
Avondale College
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