Sue Solastro
Auckland,Wellsford
Summary
I have a very strong customer relation skills. Has a pleasant disposition and is well liked by my fellow colleagues. Ability to work with all aged groups including those in Management Team.
Im a keen observer and a diligent worker. Very detail-orientated with very strong organizing, assigning and overseeing work in a disciplined style. Strong work ethic with 90% good attendance.
Im looking at future career in the Pharmacy and does not mind starting from below to work my way to it.
Overview
27
27
years of professional experience
Work History
Cafe Team Leader
British Petroleum (BP)
Auckland, Waarkworth
09.2020 - Current
- Run a $30,000 weekly cafe sale in BP Warkworth
- Managed stock taking weekly
- Manage a team of 8 cafe workers
- Order all of Wild Bean cafe related food
- Reviewed daily task list with employees and assigned tasks for completion.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Offer training and assistance to newly appointed Cafe Leaders in other BP
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Explained goals and expectations required of trainees.
- Coached staff on strategies to enhance performance and improve customer relations.
Admin Assistant to DOR
Four Seasons Hotel
Singapore, Singapore
01.1997 - 01.2005
- Secretary to Director of Rooms in a luxurious hotel chain, Four Seasons Hotel.
- Scheduled appointments, meetings and events for Director of Rooms (DOR)
- Maintained accurate department and guest records.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Education
High School Diploma -
Career Academy
04-2024
Bachelor of Arts - Fine Arts
National University of Singapore (NUS)
Singapore01-1996
High School Diploma -
Jurong Junior College
Singapore11.1995
Skills
- Critical Thinking
- Task Delegation
- Inventory Control
- Verbal and Written Communication
- Customer Service
- Staff Leadership
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
Malay
Native/ Bilingual
Indonesian
Native/ Bilingual
Arabic
Professional
Timeline
Cafe Team Leader
British Petroleum (BP)
09.2020 - Current
Admin Assistant to DOR
Four Seasons Hotel
01.1997 - 01.2005
High School Diploma -
Career Academy
Bachelor of Arts - Fine Arts
National University of Singapore (NUS)
High School Diploma -
Jurong Junior College
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