Summary
Overview
Work History
Education
Skills
Certification
DUTY MANAGER CERTIFICATE
Timeline
Generic
Sujal Shukla

Sujal Shukla

Auckland ,Mount Albert

Summary

WORK HISTORY Profit-driven restaurant manager with multi-outlet & multi-unit management experience. Proven success in turn-around and high-growth operations. Picador Steak and Charcoal, Oct 19 to Present:- I have found a great opportunity to lead the team at this great location. Responsibilities :- Rostering Hiring and training to staff Ordering & cost control Report analysis and explain to the owner as he is Chef. Bar stock control Look after all the operation during operating hours Big Tikka Indian Cuisine, Jan 2018 - sept 2019:- Strength in building cohesive, top-performing, customer-centric teams. High energy professional with a result-proven performance. Clear and effective communication Customer-focused Leadership Staff motivation and development Client relationship skills Strong analytical skills Time management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

ASSISTANT RESTAURANT MANAGER

  • Managing the restaurant and training the staff Overlooking the hygiene levels and the food quality of the restaurant Building customer relations Advertising and marketing for the restaurant

SHIFT MANAGER

  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Trained and mentored new employees to maximize team performance.

Restaurant Manager

PICADOR STEAK & CAHRCOAL
10.2019 - Current
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Purchased food and cultivated strong vendor relationships.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

franchisee

01.2016 - 04.2018
  • Managing the restaurant and training the staff Overlooking the hygiene levels and the food quality of the restaurant Building customer relations Advertising and marketing for the restaurant

Education

Masters - IT

LCQ TRAINING - LIQUOR LICENCE

ASPIRE INTERNATIONAL
AUCKLAND
07.2018

Diploma - Business Management

NEW ZEALAND SCHOOL OF EDUCATION
Auckland, NZ
05.2016

MScIT -

MAHATMA GHANDHI UNIVERSITY
AHMEDABAD INDIA
03.2014

BECHELOR OF COMMERCE - COMMERCE

Shri Sahjanand Arts & Commerce College
AHMEDABAD
04.2012

Skills

  • Professional Relationships
  • Corrective Actions
  • Front of House Operations
  • Mentoring
  • Food and Beverage Knowledge
  • Liquor Law Compliance
  • Menu Pricing and Writing
  • Disciplinary Action
  • Serve Customers
  • Restaurant Operation
  • Shift Management

Certification

DUTY MANAGER CERTIFICATE

DUTY MANAGER CERTIFICATE

DUTY MANAGER CERTIFICATE EXPIRE IN 2024 JULY.

Timeline

Restaurant Manager

PICADOR STEAK & CAHRCOAL
10.2019 - Current

franchisee

01.2016 - 04.2018

ASSISTANT RESTAURANT MANAGER

SHIFT MANAGER

Masters - IT

LCQ TRAINING - LIQUOR LICENCE

ASPIRE INTERNATIONAL

Diploma - Business Management

NEW ZEALAND SCHOOL OF EDUCATION

MScIT -

MAHATMA GHANDHI UNIVERSITY

BECHELOR OF COMMERCE - COMMERCE

Shri Sahjanand Arts & Commerce College

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