Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Susan Freeman

Susan Freeman

Retail Customer Service
Cambridge,WKO

Summary

Dynamic retail professional with a proven track record at Nottinghill Interiors, excelling in customer service and visual merchandising. Adept at creating inviting displays and fostering a welcoming atmosphere, while consistently meeting sales targets. Recognized for reliability and a strong ability to engage customers, ensuring their needs are met effectively.

Overview

14
14
years of professional experience
1
1
Language

Work History

Retail Assistant

Notttinghill Interiors
09.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Boosted store's reputation through courteous and professional customer service.
  • Maintained cleanliness and organization of store, creating welcoming environment for customers.

Retail Sales Worker

Expressions Floral & Gift
03.2021 - 12.2021
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Cultivated an inclusive shopping atmosphere for diverse clientele by demonstrating cultural sensitivity when interacting with customers.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Collaborated with store management to plan and execute in-store events, boosting foot traffic and generating excitement for new product launches or seasonal promotions.
  • Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
  • Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.

Retail Sales Worker

Point Break Surf Shop
04.2020 - 12.2020
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Open and closing of the store
  • Pricing and displaying of the clothing.

Retail Sales Worker

Nottinghill Interiors
04.2011 - 03.2020

In this role i was in charge of the fashion department. Which entailed the ordering of Handbags, Jewelry and Clothing.

To which i would process, price and merchandise the stock.

Creating displays within the shop.

Education

Hamilton Girls High School
Hamilton, New Zealand

Skills

Excellent customer service skills

Interests

In my spare time i love to garden, travel , entertain and i have a high interest in fashion

Timeline

Retail Assistant

Notttinghill Interiors
09.2023 - Current

Retail Sales Worker

Expressions Floral & Gift
03.2021 - 12.2021

Retail Sales Worker

Point Break Surf Shop
04.2020 - 12.2020

Retail Sales Worker

Nottinghill Interiors
04.2011 - 03.2020

Hamilton Girls High School
Susan FreemanRetail Customer Service