Suyapa Delcid
Christchurch,CAN
Summary
I believe myself to be an honest, enthusiastic, friendly and trustworthy employee, and I strive to do things to the best of my ability. I have a high standard of personal presentation.
Personable Office Administrator with more than 6 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
11
11
years of professional experience
Work History
Office Administrator
Main Mechanical Auto Repairs
02.2017 - 04.2024
- Interacted with 10 to 20 customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Reconciled account files and produced monthly reports to keep manger informed about office operations.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Advertising (Through Social media, emails and flyers).
Data Entry Operator
Greymouth Evening Star
01.2016 - 02.2016
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Verified data files prior to entry to maintain high data accuracy.
- Added documents to file records and created new records to support filing needs.
Packaging Operator
Westland Work Gear
01.2013 - 12.2014
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
Education
Licence Controller Qualification - Hospitality
NZ School of Food And Wine
3/104 Customs Street West, Viaduct, Auckland 101010.2024
Bachelor Of Commerce - Business Management
University of Canterbury
Christchurch, CAN11.2016
Level 2 Level 3 - Tourism And Travel Management
New Zealand School of Tourism
Correspondence11.2015
GRADUATED FROM HIGH SCHOOL - NCEA Level 1,2 And 3. With University Entrance.
John Paul II High School
Greymouth, WTC11.2015
Deal With Customers Complaints In The Hospitality - Hospitality
Tai Poutini Polytechnic
73-87 Tainui St, Greymouth06.2014
Skills
- Office Administration; Managing Office Supply Inventory, Calendar Management, Customer Service Management, Write Reports,Database Maintenance, Payroll and Accounts Payable Receivable, Work Orders and Documentation purchasing Parts and Inventory, Time Management, Sorting and Labeling, Inquiry Requests, Effective Written and Verbal Communication,Copying and Scanning, Microsoft Publisher, Microsoft Office, Financial Records and Processing, Repair Quotes, Marketing (Advertising business)
- Great computer skills
- Experience with MYOB and XERO
- Experience with GST Returns, Annual returns, Payroll
- Good automotive knowledge; Vehicle Maintenance and Repair, Changing Tires, Checking and Refilling Fluids, Checking Batteries, Spark Plug Replacement, Filter Replacement, Oil Changes, Maintenance Scheduling, Hand and Power Tools, Operating Air Compressors Brake Systems Understanding, great knowledge and identifying vehicle parts
- Valid Driver's License
- Sports Knowledge and coaching
- Hospitality and Accommodation
Referees
• Martin Calizaya
Director – Main Mechanical Auto Repairs
Phone: 0211361760
• Darryl Aitken
Truck Driver – G Smith contracting Manager
Phone: 0211637815
• Margaret Galloway
Retired
Phone: 7685003
• John Goulding
Manager - Greymouth Evening Star Co. Ltd
Phone: 0275418026
• Clarita Castillo
Retired
Phone: 7625510
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Administrator
Main Mechanical Auto Repairs
02.2017 - 04.2024
Data Entry Operator
Greymouth Evening Star
01.2016 - 02.2016
Packaging Operator
Westland Work Gear
01.2013 - 12.2014
Licence Controller Qualification - Hospitality
NZ School of Food And Wine
Bachelor Of Commerce - Business Management
University of Canterbury
Level 2 Level 3 - Tourism And Travel Management
New Zealand School of Tourism
GRADUATED FROM HIGH SCHOOL - NCEA Level 1,2 And 3. With University Entrance.
John Paul II High School
Deal With Customers Complaints In The Hospitality - Hospitality
Tai Poutini Polytechnic
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