Suzaan Van Der Merwe
Whakatane,BOP
Summary
Dedicated Service Worker with exceptional social skills, communication abilities and customer service background. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Café Assistant
Whakatane District Council
07.2022 - Current
- Maintained and operated espresso machines, blenders and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines and utensils daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Kept product inventory stocked during times of customer congestion and high demand.
- Prepared and stocked sandwiches and light snacks to compliment beverage choices.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Payment processing, cash change and issuing of receipt.
Bulk Food Merchandiser
Prolife Foods Ltd
02.2022 - 06.2023
- Stocking taking and ordering of products
- Merchandised cases from back room to sales floor, filling display units or shelves with products.
- Met customer service expectations through communication, problem resolution and follow-up with management.
- Sanitizing and cleaning
- Assembled and disassembled promotional materials such as signs, banners and cardboard displays.
- Rotated products and removed defective and out-of-date products.
Admin Assistant
KalahariMed
01.2021 - 11.2021
- Executed record filing system to improve document organization and management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained and updated patient records for accurate, current medical histories.
- Located and retrieved requested documents in accordance with established policies.
- Maintained spreadsheets documenting file data.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Registered customers for COVID-19 vaccinations.
Education
High School Diploma -
Kalahari High School
Kuruman, South Africa2020
Skills
- Bilingual – English, Afrikaans
- Computer literate
- Knowledge in MS Office
- Customer service
- Independent worker
- Organizational skills
- Document scanning
Soft skills
- Teamwork
- Adaptability
- Time management
- Problem solving
- Attention to detail
- Interpersonal skills
- Self-motivation
- Fast learner
- Communication
Hobbies
- Learning new languages
- Volunteering
- Reading
- Cycling and hiking
- Cooking and baking
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Café Assistant
Whakatane District Council
07.2022 - Current
Bulk Food Merchandiser
Prolife Foods Ltd
02.2022 - 06.2023
Admin Assistant
KalahariMed
01.2021 - 11.2021
High School Diploma -
Kalahari High School
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