Tahndae Melissa Wyatt
Wellington,WGN
Summary
Kia ora, ko Tahndae Wyatt toku ingoa.
Hello, My name is Tahndae.
I am moving to the United Kingdom in March 2025 for a next step in my career, setting my sights to be based in Scotland.
I am a passionate and hard-working professional. Leaving college in 2017, I began working in corporate and professional roles, which immediately helped me gain experience among several of roles. All of which have now landed me as an Executive assistant, in the Government agency of New Zealand under a Tier3 Manager at The Ministry of Health.
I have been working in the Public Health Sector in Government, administration, for over3 years professionally, and had a regular administrative assistant role two years prior to that.
I am and incredibly passionate about Golf, having a general knowledge and understanding of it, and as a player. I am hardworking and motivation driven individual. I at present have been in employment in the New Zealand Government the last three years working with Ministers, Parliament, and officials in the Ministry of Health. This job has garnered challenges in our current climate to which my role has been involved with supporting those with.
Outside of my career, I am a currently retired NZ Women's Handball/Beach Handball player having represented my country since the age of 16. I have grown a passion for Sports, and wish to further my career to be involved in the sporting world.
I aspire to be able to grow my career, as i am ambitious and determine. I take on challenges, and am a dependable and reliable employer. If given the opportunity, i do offer to find ways that can extend my role into more competitive opportunities such as solo event organizing, lead in marketing, and more. I believe I am a calming influence with a bright spark of passion, coming in all forms to adjust to every individual I work with.
Overview
7
7
years of professional experience
Work History
Executive Assistant
MEDSAFE, MINISTRY OF HEALTH, WELLINGTON
02.2022 - Current
- Oversee Calendar of my manager, navigating severe clashes, filling in meetings and juggling certain tasks to be done in between each action
- Document Handling - Handling confidential memos, briefings, gazette notices, coroners' inquiries/reports, judicial reviews and more throughout the corporate teams in Medsafe, and above Tier2 DDG/DG levels
- Events/Conferences - organizing skills with meetings with corporations inside/outside the Ministry, catering for in house/out of office events and ensuring safety, agenda, room availability, refreshments and more are looked after
- Arrange all social staff functions, coordinating with a committee, as well as in office events that can help them to step away from their desk for a mental pause and bond with teams/people around them
- Attend all necessary weekly meetings, while taking minutes, as well as communicating ideas/expressions when required
- Managing all emails/correspondence in my manager's inbox and filing the appropriate ones to his folders where I will set reminders of the importance/tasks to be actioned/read
- Invoicing and organizing their purchases for payments by all Medsafe and acknowledging receipts and date of payment made through the ERP system
- Coordinate travel arrangements domestic or international.
- As well as looking for the best and most affordable lines for all my clients, I liaise with airlines directly to build relationships for further bookings
- Attend all new events/change processes/media updates on behalf of my team to pass on anything new or about to happen if involving our branches
- Relationships with external stakeholders - e.g., Medicinal cannabis licenses, adverse reactions form public calls, regulatory notices regarding drug/prescription medicines
- Willingness to take on more challenges to support someone's workload if required
- Confident use of speaking/explaining/teaching Te Reo Maori both in the workplace and personally to all
- I organize and manage many staff involving myself in the calendars to enable confidential and important works to be prioritized, as well
- I work also within a group, organizing several travels, bookings, papers, legal/confidential papers for several inside team/outside stakeholder relationships
- Deal with many external stakeholders daily i.e.: Health suppliers and Ministry of Health.
- Willingness to lend a hand where needed or required i.e.: PowerPoint presentations
- I am able to speak and communication in Te Reo Maori both in the workplace and personally
- I assist other executives and team leaders in communications and facilitating other important enquiries
- I am the first point of contact among all internal/external employees, clients, and other external partners
- Handling large and informative memos, confidential reports, and other documents, including sensitive information while keeping it all confidential
- Provide executive level support for my team by purchasing all office supplies where required, ensuring health and safety risk factor in our weekly updates, and staying informed with each new policy brought in by the government is carried out in place of our work
- Streamlined legal processes by implementing efficient document management and case tracking systems.
- Facilitated training and onboarding for incoming office staff.
- Maintained a high level of professional ethics and integrity while handling sensitive client information, ensuring confidentiality and trustworthiness in all interactions.
- Used advanced software to prepare documents, reports, and presentations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
Youth Chair of Wellington Handball
New Zealand Handball Federation
12.2022 - 12.2023
- I was nominated by the NZHF board to work with Wellington Handball in contributing to improving the handball in New Zealand amongst our youth and support the NZHF in their social media and campaigns for overseas travel
- I had meetings daily, which involved in depth brainstorming and discussion on the improvement areas required, and the ways to capture the attention of youth to entice them to join the sport
- In doing so, I created digital and social media platforms that we used as advertisements and video's that displayed the purpose of our objective and allowed over150 players between12-18 to join in the city of Wellington, with200+ joining extra around New Zealand
- Since doing this I have stepped off the board to prioritize my career and passions, the number continues to grow and NZHF have achieved double recognition in New Zealand for its talents in the sport
- Fostered culture of inclusivity and open dialogue through regular team-building activities.
- Championed diversity and inclusion initiatives, leading to more representative and engaged membership base.
Event Specialist
New Zealand Beach Handball
12.2022 - 05.2023
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
- Managed event logistics and operations.
- Elevated overseas officials, players, and spectators satisfaction by addressing concerns promptly and professionally during events.
- Designed/Planned Social media updates, posters, advertisements, livestream and scores for audiences to view.
- Operated weekly meetings, created timelines/schedules, and liaised to internal/external stakeholders to support the events/federation.
- Assessed overall event success continuously by tracking key performance indicators and utilizing data-driven insights for continuous improvement in planning and executing future events.
- Cultivated strong relationships with sponsors and partners, fostering long-term support for events.
Chiropractic Assistant
Total Health Chiropractic - Wellington
06.2021 - 01.2022
- Oversee day-to-day office operations, including receiving correspondence, answering calls, and following up emails/letters on behalf of Chiropractors
- Updating membership databases daily
- Create/Design videos/social media posts/designs for the office to elaborate on the purpose of Chiropractic care for marketing/display
- Manage the day-to-day office – this can be stationery ordering, attending meetings, sending out updates on our social media page
- Scheduling and managing calendars
- Train and mentor new staff in company policies, daily task execution, industry best practices and Health & Safety
- Arrange staff functions, coordinate, and run staff social activities and set up weekly meetings for our internal and external staff who may be working off site
- Attend weekly meetings, minute taking and distribution of staff discussions
- Managing client correspondence, invoicing to members accounts, and organizing their purchases
- Coordinate travel arrangements between the different sites for staff if they need to travel
- Oversee CRM updates and backups on our website
- Liase with all suppliers of large supplements for shipping/orders to negotiate orders and advise of product performance
- Keep up to date on all sales/stock lists amongst the catalogues for supplements regarding Health and Well being and testing the new stock for feedback and reviews
- Coordinated office operations by managing scheduling, communications, and document organization.
- Handled incoming phone calls and directed them to appropriate personnel.
- Updated and maintained databases for accurate record-keeping.
- Managed office supplies inventory, ensuring adequate stock levels at all times.
- Delivered exceptional customer service while managing incoming calls/email inquiries from both internal and external parties professionally and promptly.
- Managed confidential employee records, ensuring privacy and compliance with company policies and legal regulations.
- Contributed to a positive work environment by organizing team-building activities that fostered camaraderie among colleagues.
- Operated chiropractic adjustment tools to assist practitioners during treatments.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Assisted in implementing new patient management software, resulting in more organized and efficient patient flow.
Scheduling Coordinator
Vector Energy Wellington
06.2019 - 06.2021
- Oversaw the day-to-day office operations, including receiving and responding to calls from customers
- Calendar management of Technicians when attending call outs both in New Zealand and Australia
- Update customer details on multiple systems and communicate with them on updates, progress and complaints
- Managed the office when new people started, helped train/recruit them
- Achieved KPI targets regularly
- Ensured all staff were up to date with Health & Safety
- Organize social events and meetings with Directors from both New Zealand and Australia when they were onsite
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
FRONT OF HOUSE SPECIALIST
BONGUSTO
12.2017 - 05.2019
- Welcoming customers to the premises in English and Te Reo.
- Answering the phone and dealing with any queries or orders that may arise.
- Clearing daily emails and ensuring they are all replied to and answered in a timely manner.
- Excellent organizational skills;
- Documents and processing orders, then following up by completing all sales;
- Dealing with customer complaints and finding solutions when they do occur;
- Organising catering functions and bookings for the premises along with deliveries;
- Qualified Barista – over4 years' experience;
- Strong Microsoft/Outlook and Excel skills – with a broad range of other software;
- Ensuring front of house is always tidy and well maintained;
- Excellent Listening skills.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
- Offered product samples, answered questions and helped customers find items.
- Maintained a clean and organized front-of-house area, contributing to a pleasant environment for guests.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Prepared daily reports on sales figures and customer feedback for management review.
- Participated in regular team meetings to discuss performance metrics, identify areas of improvement, and celebrate successes.
- Contributed to increased revenue by upselling promotional items or additional services when appropriate.
- Assisted in training new hires, sharing best practices and offering guidance when needed.
- Monitored inventory levels for essential supplies, ordering replacements as necessary to avoid shortages.
- Enhanced guest experiences with a welcoming attitude and professional demeanor.
- Managed reservation inquiries and promptly addressed any concerns or special requests.
- Supported event planning efforts by coordinating logistics for private parties or special gatherings in the establishment.
- Engaged in suggestive selling and other sales techniques.
- Implemented effective communication strategies between front-of-house and kitchen staff for expedited order fulfillment.
Education
High School Diploma -
St Catherine's College
Wellington, WGN12.2017
Skills
- Confidential/Legal works
- Calendar management
- Event coordination
- Experience with numerous digital software's
- Excellent data entry skills
- Sales and Marketing communications
- Executive support
- Travel arrangements
- Resourceful
- Staff management
- Business administration
- Social media management
- Report analysis
- Meticulous attention to detail
- Information confidentiality
- Customer Service-oriented
- Professional and mature
- Travel coordination
- Social media
- Honest and dependable
- Team leadership
- Food and beverage experience
- Creativity and innovation
- Event planning
- Event coordination
- Reservation management
- Hospitality service expertise
- Relationship management
Hobbies and Interests
I am currently a retired New Zealand Women’s Beach Handball Team. I have played Handball from2015 - present2024 now retiring. I am very passionate about my sports, having worked full time since I was17 years old to require my job's income as a form of financial support to fund this. I train most days, and any other offered sport. I am also a top premier netball player in our Netball Wellington Premier grade., Wellington Handball Committee/New Zealand Beach Handball Board - I recently stepped away from the head of recruitment, youth, management, and marketing of Wellington Handball/NZBH. I have created a youth team, youth handball league, Primary school ages league as well as beginners’ events for the communities in Wellington. Successfully managing to convince200 people in the last two years to give it ago and furthermore to try. Primary schools have now begun weekly sessions with myself and my committee due to the enjoyment and future potential of growing this port., Health and Fitness. - I am a very strict athlete due to my training and will waste no time in moving if given the chance. I will find myself using off time to indulge having myself do several dog sitting/walking events where appropriate., Design/Arts – I was creating/designing several social media posts/videos/graphics for advertisements for my sports boards, portfolios, and general enjoyment. This involved a huge display at our NZ National events and further promotions which we extended to oceania., Film – I indulge in study of film. I regularly analyze film/acting in features and study the behind the scenes features and use of certain works in this to be able to continue living out my dream through this., I enjoy my travelling experiences and look forward to opportunities of growth in my character. I was fortunate enough to travel yearly and more regularly for my sport, as well as personal leisure and have always been prepared to jump to these offers as they arise., I volunteer for SPCA and Child Cancer often, as well as community events or donors for funding those in need. Every year I run my own personal Christmas Donation Drive/Charity event to support Women’s refuge/children in lower decile regions., I am an incredibly sporty and high performing athlete. I played every sport growing up I adapted a strong ability to achieve high results in all my sporting codes. I now play golf regularly, and when I am not playing golf, I am running, playing handball, netball or attempting new hobbies involving outdoors and activities.
Timeline
Youth Chair of Wellington Handball
New Zealand Handball Federation
12.2022 - 12.2023
Event Specialist
New Zealand Beach Handball
12.2022 - 05.2023
Executive Assistant
MEDSAFE, MINISTRY OF HEALTH, WELLINGTON
02.2022 - Current
Chiropractic Assistant
Total Health Chiropractic - Wellington
06.2021 - 01.2022
Scheduling Coordinator
Vector Energy Wellington
06.2019 - 06.2021
FRONT OF HOUSE SPECIALIST
BONGUSTO
12.2017 - 05.2019
High School Diploma -
St Catherine's College
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