Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Atkins

Auckland,NTL

Summary

Dynamic Technical Consultant with a proven track record at AHS/ISCS New Zealand, excelling in client relationship building and technical solutions. Expert in assessing client needs and delivering tailored product demonstrations, resulting in enhanced sales success. Skilled in project management and electronic hardware, driving productivity and reducing downtime through effective support and innovative recommendations.

Overview

20
20
years of professional experience

Work History

Technical Consultant

AHS/ISCS New Zealand
01.2018 - Current
  • Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
  • Assessed business requirements to create focused solutions.
  • Troubleshoot products and applied technical solution to client problems.
  • Advanced product knowledge and availability to market, especially the wireless access control products and traditional equipment.
  • Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
  • Evaluated emerging technologies for potential implementation in clients'' businesses, staying current with industry trends and best practices for optimal recommendations.

Project Manager

Secom
03.2012 - 12.2018
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Advised clients on security and project advancements.
  • Planned, designed, and scheduled phases and equipment for projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Operations Manger

Armstrong Smarter Security
09.2005 - 03.2012
  • Supervised staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Scheduled rosters and workflow.

Education

High School Diploma -

St Mar College High School
Berkeley California

Skills

  • Client relationship building
  • Technical consulting
  • Technical guidance
  • Client needs assessment
  • Project management
  • Skilled in electronic & mechanical hardware
  • Best practice design
  • Technical solutions

Timeline

Technical Consultant

AHS/ISCS New Zealand
01.2018 - Current

Project Manager

Secom
03.2012 - 12.2018

Operations Manger

Armstrong Smarter Security
09.2005 - 03.2012

High School Diploma -

St Mar College High School

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