Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
Work History
Correctional Officer
Serco Auckland South Corrections Facility
Manurewa
2021.09 - Current
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
IT Field Service Technician
DHL Logistics and Transport
Mount Wellington
2014.08 - 2019.09
Provided assistance to other technicians in resolving complex technical problems encountered during service calls.
Analyzed system logs and identified potential issues with computer systems.
Collaborated closely with other departments in order to meet customer expectations.
Visited users to identify key issues and solutions
IT Technician
Bank of the South Pacific
Siva, Fiji
1988.02 - 2014.09
Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
Provided training sessions for end users on how to use various software programs.
Performed daily backups using Symantec Backup Exec and other backup solutions.
Level 1 and Level 2 Help desk queries
Picker Packer
Countdown Favona Distribution
Mangere
2014.01 - 2014.07
Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Inspected and verified shipments for accuracy and quality assurance.
Maintained cleanliness of work area while adhering to safety regulations.
Education
Diploma IT
Nasinu Advance College
Fiji
1987-05
NZ University Entrance
Saint Johns College
Fiji
1985-11
Skills
Warehousing Skills and experience
IT knowledge
Reintegration Officer
First Aid Training
Fire training
Affiliations
Traveling and adventure
Rugby and Volleyball
ITILL Computer Certification
Timeline
Correctional Officer
Serco Auckland South Corrections Facility
2021.09 - Current
IT Field Service Technician
DHL Logistics and Transport
2014.08 - 2019.09
Picker Packer
Countdown Favona Distribution
2014.01 - 2014.07
IT Technician
Bank of the South Pacific
1988.02 - 2014.09
Diploma IT
Nasinu Advance College
NZ University Entrance
Saint Johns College
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