Wen Qing Chong
One Tree Point,NTL
Overview
6
6
years of professional experience
Work History
Bakery Assistant / Barista
Country Bake Northland
Marsden Cove, Northland
02.2025 - Current
- Actively collaborating with team members to ensure effective production and daily operation.
- Complying with all safety and hygiene standards in food and drink preparation processes (i.e., cleaning and sanitizing equipment and utensils, maintaining a clean work environment).
- Implemented best practices for providing excellent customer service (i.e. greeting and assisting patrons with orders, providing personalized advice on products and services, and resolving inquiries professionally and efficiently.)
- Following recipes and instructions meticulously to ensure product quality and consistency.
Dental Assistant
E. L. Lim Dental Surgery Malaysia
Bayan Lepas, Penang
09.2021 - 12.2021
- Communicating efficiently and professionally with clients to manage daily appointment scheduling, client registration, and history
- Providing information and education to clients on oral hygiene practices and post-treatment care
- Collaborating with other staff members and team members to enhance workflow efficiency and communication.
- Organising and preparing various dental materials and instruments before treatment procedures
- Assisting the dentist in treatment procedures, including dental cleanings, fillings, extractions, X-rays and orthodontic appliance fitting while ensuring patient safety and comfort
- Upholding health and sanitary standards by maintaining a clean work environment through regular cleaning and sterilisation of the clinic and equipment.
Sales Associate
Switch CG Computers Sdn Bhd Malaysia
Bayan Lepas, Penang
11.2019 - 07.2020
- Implementing best practices for providing excellent customer service (i.e. greeting and assisting customers by providing detailed information about products and services, resolving inquiries professionally and efficiently.)
- Providing quick troubleshooting services for minor technological issues
- Maintaining cleanliness of store environment through regular cleaning and sanitisation of floors, windows, equipment and displays.
- Building and maintaining a collaborative relationships with peers and upper management to ensure efficient workflow and achieve established goals
Education
Bachelor of Psychological Science (Honours)
Monash University
Malaysia04-2025
Malaysia Higher School Certificate -
Penang Free School
Penang02-2020
High School Diploma -
Sekolah Menengah Kebangsaan (SMK) Bukit Jambul
Penang11-2017
Skills
- Effective and responsible time management
- Critical thinking and problem-solving
- Experience with research methodologies and data analysis
- Empathy and active listening
- Ethical standards
- Effective team collaboration
Timeline
Bakery Assistant / Barista
Country Bake Northland
02.2025 - Current
Dental Assistant
E. L. Lim Dental Surgery Malaysia
09.2021 - 12.2021
Sales Associate
Switch CG Computers Sdn Bhd Malaysia
11.2019 - 07.2020
Bachelor of Psychological Science (Honours)
Monash University
Malaysia Higher School Certificate -
Penang Free School
High School Diploma -
Sekolah Menengah Kebangsaan (SMK) Bukit Jambul
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