Will Johnson
Brooklyn,Wellington
Summary
Hardworking and reliable employee, with extensive background in customer service. Friendly, engaging and works well within team settings. Highly organized, proactive and punctual. Excellent sales, service and interpersonal skills, committed to high quality customer service.
Overview
3
3
years of professional experience
Work History
Checkout Operator
New World
Fendalton, Christchurch
09.2021 - 09.2022
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Greeted customers in a friendly and courteous manner.
- Followed store policies regarding returns, refunds, discounts.
- Communicated effectively with team members.
- Assisted in the unloading and stocking of inventory items as needed.
- Helped with purchases and signed customers up for rewards program.
- Verified the age of customers when selling alcohol or tobacco products.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to insure needs were met for each customer.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Helped with purchases and signed customers up for rewards program.
- Balanced tills daily to ensure accuracy of transactions.
- Performed opening and closing procedures for store registers as required.
Picker Packer
More Staff
Riccarton, Christchurch
11.2022 - 12.2024
- Picked products from designated locations using various tools and transferred them to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Used handheld scanners to key in data for packages.
- Selected products and items from shelves and pallets for customer orders.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Processed items according to company policies and procedures.
- Demonstrated great teamwork skills with staff members.
Education
Christchurch Boys High School
Christchurch Bachelor of Arts - Design
Massey University
Wellington Skills
- Excellent Communication
- Work Task Prioritization
- Self Motivation
- Product Knowledge
- Self-direction
- Problem-Solving
- Customer Engagement
- Retail Transactions
- POS System Operation
- Upselling Products
- Customer Assistance
- Payment Processing
- Time Management
- Teamwork and Collaboration
Accomplishments
Old Boys Original Music Award 2022
3rd in Rock Quest Regionals
Biochemistry Prize 2020
First in class 2018
First in class 2019
Interests
Music, Skating, Design, Fashion, Skiing, Snowboarding, Surfing.
References
References available upon request.
Timeline
Picker Packer
More Staff
11.2022 - 12.2024
Checkout Operator
New World
09.2021 - 09.2022
Christchurch Boys High School
Bachelor of Arts - Design
Massey University