Yichi Lin
Auckland,AUK
Summary
Proactive Test Invigilator with extensive experience ensuring smooth and stress-free exam environments. Skilled in providing clear instructions, addressing student concerns, and collaborating with team members to uphold professionalism. Strong communication, empathy, and attention to detail contribute to maintaining a positive and efficient testing atmosphere.
Personable and reliable with keen attention to detail and ability to maintain focus in high-stakes environments. Possesses solid understanding of exam protocols and procedures, coupled with ability to monitor and manage testing conditions effectively. Dedicated to ensuring fair and secure testing experience for all participants.
Overview
1
1
year of professional experience
Work History
Test invigilator
University of Auckland
10.2024 - 11.2024
- Supported student wellbeing during exams by addressing concerns and providing appropriate guidance as needed.
- Provided clear instructions for exam procedures, streamlining the process and reducing student anxiety before tests.
- Contributed to a positive testing atmosphere by remaining approachable yet authoritative when interacting with students.
- Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
Customer Service Representative
Chenggong Yi Company
06.2023 - 12.2023
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained up-to-date knowledge of product and service changes.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Master of Engineering - STUDY
University of Auckland
Auckland, NZ06-2025
Skills
- Strong Communication Skills
- Patience and Empathy
- Integrity and Honesty
- Reliable and punctual
- Calm Under Pressure
- Effective Time Management
- Excellent attention to detail
Accomplishments
- Resolved product issue through consumer testing.
- Achieved 50% of sales quote.
Languages
English
Native or Bilingual
Timeline
Test invigilator
University of Auckland
10.2024 - 11.2024
Customer Service Representative
Chenggong Yi Company
06.2023 - 12.2023
Master of Engineering - STUDY
University of Auckland
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