YULING ZHONG
Auckland,NZ
Summary
Expert store leader effective at motivating top-notch performance with high-energy approach. Keeps employees informed and working hard through monitoring, front-line support and personal coaching. Focused on staying ahead of demand with proactive mindset and good understanding of current market trends.
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
1
1
year of professional experience
Work History
Store Leader
TRAVELEX FINANCIAL SERVICES NZ LTD
11.2022 - Current
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Streamlined inventory management with accurate record-keeping and timely ordering of products.
- Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
Education
Bachelor of Construction - Quantity Surveying
Otago Polytechnic
Auckland, NZ04.2022
Skills
- Store safety
- Store operations
- Team Management
- Customer Service
- Cash Management
- Inventory Management
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
References
Assistant Area Manager
Kumar, Divesh: 0223092552
Senior Store Leader Sawant, Sumiran: 0225137684
Senior Store Leader Sawant, Sumiran: 0225137684
Timeline
Store Leader
TRAVELEX FINANCIAL SERVICES NZ LTD
11.2022 - Current
Bachelor of Construction - Quantity Surveying
Otago Polytechnic
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