YULING ZHONG
TRAVELEX FINANCIAL SERVICES NZ LTD
Auckland,NZ
1
year of professional experience
Expert store leader effective at motivating top-notch performance with high-energy approach. Keeps employees informed and working hard through monitoring, front-line support and personal coaching. Focused on staying ahead of demand with proactive mindset and good understanding of current market trends.
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Work History
Store Leader
3 Years 10 Months- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Streamlined inventory management with accurate record-keeping and timely ordering of products.
- Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
Education
Bachelor of Construction - Quantity Surveying
Skills
Store safety
Store operations
Team Management
Customer Service
Cash Management
Inventory Management
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
References
Assistant Area Manager
Kumar, Divesh: 0223092552
Senior Store Leader Sawant, Sumiran: 0225137684
Senior Store Leader Sawant, Sumiran: 0225137684
Timeline
Store Leader
TRAVELEX FINANCIAL SERVICES NZ LTD
11.2022 - CurrentRead More
Otago Polytechnic
Bachelor of Construction from Quantity Surveying
Read More