Sophie Smith
Morrinsville,WKO
Summary
At 18 years old I have big aspirations, and I'm a hard working individual that is able to pick up things on the go. Currently in my gap year, to gain experience and to save up money for Wintec next year. I have goals of working in animal care or with DOC. I have my full drivers license with my own car, and am able to take on work when needed. I have had multiple jobs that I have been able to pick up different skills at, that make me well diversed in different jobs. I pride myself with being on time, working with different people, presenting myself and the company in a positive way, respectful and much more.
Overview
3
3
years of professional experience
Work History
Checkout Operator
New World
, Morrinsville
04.2024 - Current
- Currently I work at New World Morrinsville as a checkout operator. There i have learned about food safety, cross contamination, packing foods and working on my feet for a long duration over busy periods. It took a while to get used to in terms of working with a large group of people, but I was able to adapt and now work well with lots of different people.
- Provided assistance to customers with product selection queries.
- Operated point-of-sale terminals to record customer purchases.
- Verified the age of customers when selling alcohol or tobacco products.
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
NZ Post/Kiwibank/Retail Worker
Paper Plus Morrinsville
, Morrinsville
02.2023 - Current
- At Paper Plus, I have picked up many skills, including working all different areas of the store. I currently work there on Saturday mornings helping out with Kiwibank, NZ Post and the retail side, along with Lotto. I have also picked up different skills here, in terms of retail, posting packages, and dealing with peoples personal accounts at the Kiwibank counter. I enjoy the fast paced environments in terms of dealing with different customers at each station. I am well versed in multi tasking, dealing with customer complaints and jumping from role to role when needed.
- Greeted customers, identified their needs and provided assistance with product selection.
- Operated cash register to process payments from customers accurately and efficiently.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Reference - Tracy Whyte, Ph 07 889 5018
Casual Warehouse Worker
Anna Strettons
, Morrinsville
11.2022 - 12.2024
- At Annah Strettons, i worked their for a brief period of time helping out with a job advertisement that my pervious school put out. I was very excited to put my name forward in terms of helping me to gain a different experience in a different work environment. In the brief period of time i worked there, i picked up different skills. Skills like picking and packaging orders, pricing items, following instructions and learning different skills fast.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
Waitress/House Keeper
Tangiaro Kiwi retreat
, Port Charles
12.2021 - 01.2024
- At Tangiaro Kiwi Retreat, I helped work over 3 summers over the busy period. I started off waitressing and picking up bartending skills. Along the way I also started to help out with House keeping with the 14 Chalets we had. I learnt many skills over the summer periods and learnt skills like teamwork, cash handling, customer service, picking up other jobs on the go, house keeping along with much more different skills. Tangiaro Kiwi Retreat has now been sold, but it is still a place treasured by most, with its beauty and local staff.
- Greeted customers and provided menus.
- Prepared checks accurately and processed payments promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
High School Diploma -
Morrinsville College
Morrinsville12-2023
Skills
- Retail transactions
- Display Setup
- Team contribution
- Guest service
- Liquor Law Compliance
- Retail Merchandising
- Money Handling
- ID Verification
- Time management proficiency
- Shelf Stocking
- Teamwork
References
References available upon request.
Timeline
Checkout Operator
New World
04.2024 - Current
NZ Post/Kiwibank/Retail Worker
Paper Plus Morrinsville
02.2023 - Current
Casual Warehouse Worker
Anna Strettons
11.2022 - 12.2024
Waitress/House Keeper
Tangiaro Kiwi retreat
12.2021 - 01.2024
High School Diploma -
Morrinsville College
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