Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
23
23
years of professional experience
Work History
Housekeeping Supervisor
Sudima Hotel Airport
02.2022 - Current
Conducted regular room inspections to verify compliance with housekeeping standards.
Communicated repair needs to maintenance staff.
Worked with front desk to respond promptly to all guest requests.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Done Room Allocation to all room attendants.
Housekeeping Supervisor
Hotel Give
09.2021 - 02.2022
Conducted regular room inspections to verify compliance with housekeeping standards.
Placed orders for housekeeping supplies and guest toiletries.
Communicated repair needs to maintenance staff.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeping Supervisor
The Muse
06.2020 - 09.2021
Conducted regular room inspections to verify compliance with housekeeping standards.
Placed orders for housekeeping supplies and guest toiletries.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Worked with front desk to respond promptly to all guest requests.
Completed schedules, shift reports, and other business documentation.
Housekeeping Room Attendant Self Checker
Doubletree By Hilton Hotel
09.2019 - 06.2020
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Released room after completion
Room Attendant
Citylife Wellington
04.2019 - 09.2019
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Housekeeping Supervisor
QT Wellington
12.2015 - 04.2019
Collaborated with hotel management to improve the overall guest experience by addressing specific concerns related to housekeeping services.
Conducted regular performance reviews for housekeeping staff, providing constructive feedback and identifying areas for improvement or growth opportunities.
Conducted regular inspections of assigned areas to ensure compliance with cleanliness and safety standards, ensuring a safe environment for both guests and staff.
Coordinated with maintenance teams to address any required repairs or preventative measures in guest rooms or common areas timely fashion.
Conducted regular room inspections to verify compliance with housekeeping standards.
Venue Cleaner
Wellington Venues
10.2015 - 12.2015
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Room Attendant/Self Checker
QT Sydney Hotel
04.2013 - 10.2015
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Housekeeping Supervisor
Museum Art Hotel
04.2009 - 03.2013
Conducted regular room inspections to verify compliance with housekeeping standards.
Placed orders for housekeeping supplies and guest toiletries.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Worked with front desk to respond promptly to all guest requests.
Communicated repair needs to maintenance staff.
Room Attendant
Duxton Hotel
08.2005 - 02.2009
Gym Cleaner
Les Mills New Zealand
01.2004 - 02.2009
Cleaner
L.R Wisharts
01.2002 - 07.2003
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Confirmed all cleaning tools and equipment were stored properly after use.
Skills
Housekeeping knowledge
Cleaning and sanitation
Guest Relations
Customer service-focused
Task assignment
Training and mentoring
Staff Scheduling
Languages
English
Native or Bilingual
Reference
Available on request
Timeline
Housekeeping Supervisor
Sudima Hotel Airport
02.2022 - Current
Housekeeping Supervisor
Hotel Give
09.2021 - 02.2022
Housekeeping Supervisor
The Muse
06.2020 - 09.2021
Housekeeping Room Attendant Self Checker
Doubletree By Hilton Hotel
09.2019 - 06.2020
Room Attendant
Citylife Wellington
04.2019 - 09.2019
Housekeeping Supervisor
QT Wellington
12.2015 - 04.2019
Venue Cleaner
Wellington Venues
10.2015 - 12.2015
Room Attendant/Self Checker
QT Sydney Hotel
04.2013 - 10.2015
Housekeeping Supervisor
Museum Art Hotel
04.2009 - 03.2013
Room Attendant
Duxton Hotel
08.2005 - 02.2009
Gym Cleaner
Les Mills New Zealand
01.2004 - 02.2009
Cleaner
L.R Wisharts
01.2002 - 07.2003
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