Andrea Michaels
Fox Glacier,WTC
Summary
To secure a position at your excellent establishment. I look forward to using my people and organizational skills while working in a new environment. I wish to utilize the skills I already possess and work hard to continue in my professional growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front of House and Back of House Employee
Cook Saddle Saloon
02.2025 - Current
- Company Overview: Responsible for organizing events every week for all of our dorm and apartment residents throughout the season
- Responsible for organizing events every week for all of our dorm and apartment residents throughout the season
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Bartender/ Server
Signal Mountain Lodge
06.2021 - 10.2024
- Company Overview: Bartending, serving, and hosting in a fast paced environment within the national park
- Bartending, serving, and hosting in a fast paced environment within the national park
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Resident Assistant/ Event Planner
The Jordan Pond House Dorms
06.2017 - 10.2019
- Company Overview: Weekly duty shifts at the dorms to make sure everything was running smoothly and rules were followed
- Weekly duty shifts at the dorms to make sure everything was running smoothly and rules were followed
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Server
The Jordan Pond House
06.2016 - 10.2019
- Company Overview: Serving and hosting at The Jordan Pond House Restaurant in Acadia National Park, gaining interpersonal, organizational, and productivity skills to expand my professional work ethic
- Serving and hosting at The Jordan Pond House Restaurant in Acadia National Park, gaining interpersonal, organizational, and productivity skills to expand my professional work ethic
Server
Talkeetna Alaskan Lodge
06.2018 - 10.2018
- Company Overview: Serving in a fast paced and well visited restaurant with a multicultural team in beautiful Alaska
- Serving in a fast paced and well visited restaurant with a multicultural team in beautiful Alaska
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Teacher
Children’s Center at Keystone Ski Resort
02.2017 - 04.2018
- Company Overview: Working as a teacher in both the playschool (3-6 year olds) and the infant (2-16 months) classrooms
- Working as a teacher in both the playschool (3-6 year olds) and the infant (2-16 months) classrooms
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Child Caregiver
Child Care Provider/ Caretaker
01.2010 - 12.2016
- Company Overview: Cared for three young children from the ages of 2, 4, and 6, showing responsibility and leadership
- Cared for three young children from the ages of 2, 4, and 6, showing responsibility and leadership
Student Teacher
Preschool Room
01.2016 - 06.2016
- Company Overview: Cared for and taught organized lessons to children aged 3 to 5 years old
- Cared for and taught organized lessons to children aged 3 to 5 years old
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
Student Teacher
Infant Room
09.2015 - 05.2016
- Company Overview: Cared for children aged birth to 1 year old while teaching them skills appropriate for their age
- Cared for children aged birth to 1 year old while teaching them skills appropriate for their age
- Worked with classroom teacher to learn about current standards and best practices.
- Created and implemented different learning activities to meet needs of different types of learners.
El Campesino
01.2013 - 12.2015
- Company Overview: Hostess; responsible for greeting and seating customers at the restaurant and tending to typical restaurant duties
- Hostess; responsible for greeting and seating customers at the restaurant and tending to typical restaurant duties
Education
Bachelor of Science - Child Development and Family Relations, Special Education
Indiana University of Pennsylvania
Indiana, Pennsylvania05.2016
Leeds Beckett University
Leeds09.2014
High school or equivalent -
Hollidaysburg Area High School
05.2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Flexible and adaptable
Certification
- CPR; AED Certified
- TIPS Certified
- TAPS Certified
- ServSafe-Food Safety Certified
Awards
- Summa Cum Laude, Indiana University of Pennsylvania, 05/16
- Provost Scholar Award, Indiana University of Pennsylvania, 05/16
- Dean’s List, Indiana University of Pennsylvania, 01/12 - 12/16
- Principal’s Award, Hollidaysburg Area High School
- Presidential Award, Hollidaysburg Area High School
- Honor Roll, Hollidaysburg Area High School
Timeline
Front of House and Back of House Employee
Cook Saddle Saloon
02.2025 - Current
Bartender/ Server
Signal Mountain Lodge
06.2021 - 10.2024
Server
Talkeetna Alaskan Lodge
06.2018 - 10.2018
Resident Assistant/ Event Planner
The Jordan Pond House Dorms
06.2017 - 10.2019
Teacher
Children’s Center at Keystone Ski Resort
02.2017 - 04.2018
Server
The Jordan Pond House
06.2016 - 10.2019
Student Teacher
Preschool Room
01.2016 - 06.2016
Student Teacher
Infant Room
09.2015 - 05.2016
El Campesino
01.2013 - 12.2015
Child Caregiver
Child Care Provider/ Caretaker
01.2010 - 12.2016
Bachelor of Science - Child Development and Family Relations, Special Education
Indiana University of Pennsylvania
High school or equivalent -
Hollidaysburg Area High School
Leeds Beckett University
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