Summary
Overview
Work History
Education
Skills
Attributes
Achievements
Hobbies and interests
Referees
Timeline
Generic

Angel Auvaa

Massey,AUK

Summary

I am an extremely motivated individual who can adapt to a high-pressure work environment. Thus, I will thrive within a Contact Centre and am eager to join a team of equally trained professionals to help further my career. I also possess almost all the most relevant skills to properly market the product/services to the masses. These innate talents are then coupled with the static knowledge and theory earned through a Certificate in Contact Centre Operations. While I am a team player, I am also fiercely competitive, and I am hoping to find a company that will display my skills. I am more than happy to take on even the most challenging of tasks that are presented to me. Finally, my goal for the future is to work within an organization in the Finance sector. To be a Customer Service Consultant within the next year or so.

Overview

11
11
years of professional experience

Work History

Food for Homeless Volunteer Work

Grey Lynn Baptist Church
01.2020 - 12.2023
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.

People Performance Manager

McDonald's
01.2013 - 06.2021
  • Served as a successful leader, promoting, and achieving store success.
  • Encouraged employees to do their best, and increased store productivity immensely.
  • Identified and maximized sales opportunities
  • Led recruitment efforts and training of new employees
  • Focus on ensuring compliance with McDonald's Health & Safety standards

Education

Contact Centre Operations Level 3 Certificate

Solomon Group Ltd
Manurewa, NZ
04.2024

Certificate in People Performance Course

McDonalds
Greenlane, NZ
01.2017

NCEA Level 3 Certificate

Papakura High School
Papakura, NZ
11.2008

Skills

  • Intermediate IT Skills
  • Problem-solving aptitude
  • Data Collection
  • Interpersonal Communication
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Time Management
  • Organizational Skills

Attributes

  • Respectful, toward peers
  • Reliable, and versatile with a well-developed work ethic
  • Adaptable, utilizing the ability to learn new skills
  • Flexible and positive attitude
  • Perseverance can take on the most challenging tasks

Achievements

Certification for five years of service with deepest gratitude for distinguished service, loyalty, and dedication.

Hobbies and interests

  • Dancing, keeping myself active
  • Walking, maintaining a satisfactory level of physical fitness
  • Reading "The Magic", continue to have a sense of gratitude daily
  • Cooking, I love to taste several types of cuisine

Referees

Martin Fox

Tutor, The Solomon Group


Naomi Tanielu

CCO Peer

Timeline

Food for Homeless Volunteer Work

Grey Lynn Baptist Church
01.2020 - 12.2023

People Performance Manager

McDonald's
01.2013 - 06.2021

Contact Centre Operations Level 3 Certificate

Solomon Group Ltd

Certificate in People Performance Course

McDonalds

NCEA Level 3 Certificate

Papakura High School
Angel Auvaa