Bavandip Kaur
Summary
A highly motivated and results-driven Criminology Graduate working as an Aviation Security Officer. I ensure the safety and security of passengers, staff, and assets within the aviation industry. As a detail-oriented and analytical criminology graduate, I bring hands-on experience in aviation security and law enforcement procedures. Currently working as an Aviation Security Officer, I have a strong focus on risk assessment, investigation, and compliance.
I am now looking to transition into a role where I can leverage my experience, ambition, and collaborative skills. Known for my reliability, analytical mindset, and ability to interpret data, I thrive in high-pressure environments. My background also includes a graduate degree and extensive customer service experience, which has honed my ability to work effectively with diverse teams and meet objectives with precision.
Overview
10
10
years of professional experience
Work History
Aviation Security Officer
Aviation Security Service
08.2018 - Current
- Stay current with local instructions and policies and maintain a strong understanding of contingency plans, relevant laws, and best practices.
- Communicate effectively with a wide range of people from diverse backgrounds, cultures, and organizations.
- Ensure customers are treated respectfully and professionally.
- Prevent breaches of aviation security and safety within the assigned area.
- Conduct pre-flight security screening of departing passengers and their baggage.
- Monitor the movements of passengers, employees, aircraft, and vehicles within aerodrome movement areas to ensure safety is not compromised.
- Verify documents to ensure compliance with security procedures.
- Control access points as required to maintain security.
- Liaise with and assist other agencies such as Police, Customs, and MPI (Ministry for Primary Industries).
Sales Advisor
The Loop Duty Free
05.2018 - 08.2018
- Maintained up-to-date knowledge of applicable sales and product changes to ensure the best possible service for all customer needs.
- Attended advanced training sessions and industry conferences to enhance product knowledge and improve productivity.
- Processed cash sales efficiently and accurately, ensuring smooth and secure transactions.
- Delivered exceptional customer service to all customers, ensuring their satisfaction and addressing any concerns promptly.
Checkout Operator
The Warehouse Manukau
11.2015 - 05.2018
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Operated the cash register for cash, check, and credit card transactions with a high level of accuracy.
- Worked flexible hours and took on extra shifts to meet business needs.
- Delivered strong communication skills, both verbal and written, in a fast-paced environment.
Intern
Franklin Community Corrections
05.2017 - 07.2017
- Reported to the instructor to receive day-to-day tasks and responsibilities.
- Planned, prepared, and participated in weekly meetings and events.
- Developed strong interpersonal skills in understanding situations and interacting with people from diverse backgrounds.
- Performed administrative duties and provided staff support.
- Accessed client information responsibly, ensuring client privacy was maintained.
- Gained operational knowledge and provided support to meet departmental needs.
Education
Bachelor of Criminology -
Auckland University of Technology
Auckland, AUK11.2017
Certificate in Social Sciences - undefined
Auckland University of Technology
Auckland, AUK11.2013
NCEA LEVEL 1 & 2 - undefined
Auckland Girls' Grammar School
Auckland, AUK03.2014
Skills
- Strong interpersonal communication skills
- Relationship building and management
- Attentive and observant
- Customer relations expertise
- Problem-solving and strategic thinking
- Ability to interpret legislation and policy
- Confident, versatile, reliable, and punctual
- Experienced in working in a 24/7 environment, including shift work
- Proficient in Microsoft Office programs
- Highly organized and able to work independently or as part of a team
Languages
English
Punjabi
Hindi
Interests
- Fitness
- Outdoor adventures
- Travelling
- Spending time with family
Timeline
Aviation Security Officer
Aviation Security Service
08.2018 - Current
Sales Advisor
The Loop Duty Free
05.2018 - 08.2018
Intern
Franklin Community Corrections
05.2017 - 07.2017
Checkout Operator
The Warehouse Manukau
11.2015 - 05.2018
Certificate in Social Sciences - undefined
Auckland University of Technology
NCEA LEVEL 1 & 2 - undefined
Auckland Girls' Grammar School
Bachelor of Criminology -
Auckland University of Technology
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