Carissa Mutton

• Provided community based mental health, addiction and wellbeing services for people experiencing mental health crisis managing the house of 5 people with varying complex cases and in a high turnover service.
• Coordinated with clinicians receiving and approving referrals, ensuring all risk plans, medications and required documentation in place.
• Proficiency at signing in and administering medication according to medication policies and maintaining proficiency with ongoing annual review.
• Engaged in a cultural safe and inclusive manner upholding the values and principles of Te Tiriti o Waitangi.
• Ability to establish rapport with genuine care and compassion, active listening skills and working with a strength based, person centered approach.
• Demonstrated quick thinking, problem-solving, and crisis intervention techniques in intense and unpredictable situations whilst maintaining a sense of calm.
• Recognized and responded with care to signs of distress, potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure safety.
• Liaised between clinical staff and community organizations to coordinate care for Whaiora in initial stages of detox or transitioning from hospitalization back into their community setting.
• Orientating and inducting new staff to the site and the service.
• Maintaining accurate, timely progress reports and record keeping whilst adhering to privacy and confidentiality policies.
• Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health and wellbeing.
• Contributed to positive team dynamics by maintaining clear effective communication, responsible for leading handovers at the end of shift.
• Engaged with compassion, hope and authenticity establishing genuine and healing connections.

Provide basic first aid and life support

Intentional peer support core training

Certificate in Maori protocol, tikanaga and language in the home