Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justine Cameron

Waikanae Beach,NZ

Summary

Accomplished Learning Specialist with a proven track record in Central and Local Government, enhancing user experience through technical writing and eLearning development. Expert in SAP SuccessFactors implementation, demonstrating strong interpersonal skills and a passion for efficient, process-driven outcomes. Achieved significant improvements in learning solutions, leveraging detail-oriented and time management capabilities.

Overview

12
12
years of professional experience

Work History

Learning Specialist (Contractor)

Porirua City Council
08.2022 - Current

Joining an ongoing long term project focussed on developing a software system (ERP) in partnership with an external provider to manage core Regulatory, Finance + Customer Service Request processes.


  • Developing process maps to identify workflow within ERP system
  • Mapping system instructions, workflow processes and stationary output items (notifications) to fully understand the end user journey
  • Working with Test Analysts on User Acceptance Testing (UAT) process and approach to ensure alignment with training style
  • Designing and developing fit for purpose user guides for both workshops and ‘on the go’ learning
  • Designing workshops for all users alongside Subject Matter experts (SMEs) to ensure a known base level of knowledge

Learning and Development Specialist (Contractor)

Fire And Emergency New Zealand
09.2021 - 07.2022

Joined a current project team working on a technical competency framework, as it moved into the next phase of planning, designing and implementation of learning and assessment solutions.

  • Working with the Learning and Capability Manager within the project team to scope and plan stages, milestones and tasks for the design and development of a learning and assessment programme
  • Supporting the design for an end user Hub prototype with an external provider
  • Review and re-design of a self-reflection tool to ensure fit for purpose end user experience and desired outcome. Including engaging with key stakeholders for feedback and end user testing
  • Review and update of functional requirements for an external assessment solution and overseeing the Request for Proposal (RFP) process in collaboration with Procurement Advisors
  • Developing a Learner journey to support project sequencing, Stakeholder management and understanding of what the end user experience will look like

Organisational Development Advisor

Kapiti Coast District Council
09.2019 - 09.2021
  • Collaboration, design and development of all staff Culture and Purpose Statement workshops and programme of work
  • Design and development of Leadership competency framework
  • Re-design and re-launch of on-boarding and induction programme
  • Design and development of on-boarding eLearning modules
  • Design, development, and delivery of Manager Fundamentals programme
  • Logistics Desk team member through Covid-19 for the Kapiti Emergency Operation Centre (EOC)

Learning Designer

Government Agency - Kainga Ora
03.2015 - 07.2019
  • Business Lead of procurement, implementation and roll out of SAP SuccessFactors Learning (LMS) and SAP SuccessFactors JAM collaboration tool
  • LMS workflow and business rule design and implementation
  • SAP SFX Accredited (System Administration)
  • eLearning and blended learning programme development focussing on Health & Safety, technical skills and policy & procedure working closely with Subject Matter Experts (SMEs)
  • Development of leadership competency Self-Assessment and Skills Gap Analysis tool
  • Project lead for organisational engagement approach and delivery, including survey roll out, analysis and reporting for Executive team
  • Blended learning programme development and delivery for Mental Health Awareness, in collaboration with Blueprint for Learning and a Resilience programme both delivered organisation wide

Learning Advisor (Projects)

Government Agency - Kainga Ora
11.2013 - 03.2015
  • Involved in Talent Management and Employee Engagement projects
  • Management of event logistics for all learning solutions
  • Initiation of HR wide project to review, update and improve content processes for all HR intranet pages
  • Key learning and development metrics reporting

Learning and Development Advisor

Government Agency - Department of Internal Affairs
02.2013 - 11.2013
  • Management of event logistics for all learning solutions
  • Management of all Learning & Development content on organisational intranet
  • Budget forecasting, evaluation, and monthly reporting
  • Involved in Learning Management system (LMS) re-launch project, responsible for project documentation, query management and business process documentation

Education

Leading Wellbeing at Work - Mental health learning for managers

Blueprint for learning
01.2019

UX Crash Course - A hands on introduction to user experience design

Eventbrite
01.2017

Articulate - Basic Articulate Storyline training

Workbright
01.2015

Prince2 Project Foundation and Practitioner - Accredited practitioner in Prince2 project methodology

01.2013

Persuading and Influencing Others -

Influence Consulting
01.2009

Managing Others -

AUT University
01.2009

Creativity & Innovation -

Improv Solutions
01.2008

Microsoft PowerPoint – Proficient User -

NetG Solutions
01.2007

Train the Trainer -

Champagne Consulting
01.2006

Bachelor of Education -

Wellington College of Education
01.1999

7th Form Bursary -

Paraparaumu College
01.1996

Skills

  • Technical writing, system user guides
  • eLearning (Articulate Storyline) and blended learning development
  • Business Lead LMS procurement and implementation (SAP SuccessFactors)
  • Strong interpersonal skills, proven ability to work well with individuals at all levels
  • Passion for positive User experience interaction
  • Strong organisational and time management skills
  • Detail orientated, process driven and able to multi-task effectively

Timeline

Learning Specialist (Contractor)

Porirua City Council
08.2022 - Current

Learning and Development Specialist (Contractor)

Fire And Emergency New Zealand
09.2021 - 07.2022

Organisational Development Advisor

Kapiti Coast District Council
09.2019 - 09.2021

Learning Designer

Government Agency - Kainga Ora
03.2015 - 07.2019

Learning Advisor (Projects)

Government Agency - Kainga Ora
11.2013 - 03.2015

Learning and Development Advisor

Government Agency - Department of Internal Affairs
02.2013 - 11.2013

UX Crash Course - A hands on introduction to user experience design

Eventbrite

Articulate - Basic Articulate Storyline training

Workbright

Prince2 Project Foundation and Practitioner - Accredited practitioner in Prince2 project methodology

Persuading and Influencing Others -

Influence Consulting

Managing Others -

AUT University

Creativity & Innovation -

Improv Solutions

Microsoft PowerPoint – Proficient User -

NetG Solutions

Train the Trainer -

Champagne Consulting

Bachelor of Education -

Wellington College of Education

7th Form Bursary -

Paraparaumu College

Leading Wellbeing at Work - Mental health learning for managers

Blueprint for learning
Justine Cameron