Accomplished Learning Specialist with a proven track record in Central and Local Government, enhancing user experience through technical writing and eLearning development. Expert in SAP SuccessFactors implementation, demonstrating strong interpersonal skills and a passion for efficient, process-driven outcomes. Achieved significant improvements in learning solutions, leveraging detail-oriented and time management capabilities.
Joining an ongoing long term project focussed on developing a software system (ERP) in partnership with an external provider to manage core Regulatory, Finance + Customer Service Request processes.
Joined a current project team working on a technical competency framework, as it moved into the next phase of planning, designing and implementation of learning and assessment solutions.