Summary
Overview
Work History
Education
Skills
Trainingprofessionaldevelopment
Personal Information
Timeline
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Kim Jones

Auckland

Summary

Experienced in managing projects across various industries and locations. Organized and resourceful professional with a successful track record of supervising individuals with diverse abilities, including leading professional learning and development training. Passionate about project coordination and excels at motivating, influencing, and leading others. Possesses a strategic mindset and keen attention to detail, adept at handling difficult and complex situations. Strong in effective communication in all forms, managing and supervising staff and incidents. Active listener and advocate, always prioritizing responsibility and accountability. People-oriented and committed to fostering strong working relationships, values the importance of collaboration and teamwork. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

25
25
years of professional experience

Work History

Suicide Postvention Advisor

Manaaki Tangata Victim Support
11.2017 - Current
  • Managing and providing Postvention support for all Suicides in Auckland / Northland and Waitemata, Waiheke Island, Great Barrier Island.
  • Liaising with all external providers dealing with Suicide Postvention, contagion and clusters.
  • Managing all staff and overviewing their development in the areas listed.
  • Developing and delivering Suicide module training and ongoing training to all of Auckland, Northland and Waitemata. Staff and Volunteers (100 people)
  • Reports updated quarterly to the Minister of Health
  • Working with the relevant Health providers and medical specialists / /Psychiatrists / Police Inquest / Mental Health Agencies / / Ministry of Health / Ministry of Education / Ethnic specialists/ Community organisations/ CASA,(Clinical Advisory Services Aotearoa).
  • Attending workshops to collaboratively improve services provided for postvention support.
  • Debriefing and supervising with staff and volunteers regarding all aspects of their work with our clients.
  • Delivering presentations to other agencies and organisations.
  • Strong understanding of Kaupapa Māori principles and Te Whare Tapa Wha, with experience of working with diverse cultural groups.
  • Achievements: Reduction of Suicides in Northland
  • Greater cooperation with agencies and providers in Auckland, Northland and Waitemata streamlining support.
  • Delivered modules on Suicide to equip staff and volunteers that generated excellent feedback from everyone involved.
  • Increased better mental health and resilience for people affected by Suicide.
  • Creative approach to building capacity and implementing mental health initiatives.
  • Highly recognised and commended by L&D.
  • Development of resources working in cooperation with Mental Health Foundation. This included :

Funerals in Aotearoa after a death by suicide (guidance for providers) (guidance for whānau).Workshops for the development of Aoake te Rā Bereaved by Suicide Service.

Providing counselling sessions for those bereaved by Suicide, up to 10 sessions all free run by professionals working in the Suicide.

National Manager Suicide Bereavement Service Interim

Manaaki Tangata Victim Support
06.2023 - 08.2023
  • Achievement: Managed the National Suicide Postvention team for Manaaki Tangata Victim Support both the North and the South Island.
  • Completed the reports for Minster of Health.
  • Worked with Senior leadership and liaised with all district managers.
  • Complied with policies and quality standards to maintain consistency in quality of services.
  • Achievements : Established strategic partnerships with industry leaders, driving collaboration and mutual success.
  • Provided strong leadership to enhance team productivity and morale.

Manager of Services Counties Manukau Central

Victim Support
10.2014 - 11.2017
  • Managing the delivery of services with staff and volunteers for Counties Manukau Central thirty people.
  • Liaising and working closely with Police the Courts and other agencies.
  • Supervision, advocacy and strong organisational skills.
  • Thinking clearly under pressure, applying judgement and problem-solving skills.
  • Assisting in recruitment and designing training of new volunteers.
  • Achievements: High levels of recruitment of staff to area. Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Recognised by Commander of Police for effective working relationship with Police, Community and stakeholders.
  • Invited by Police to sit in on strategy meetings.
  • Maximized performance by mentoring and managing thirty people in daily activities with great team connection.
  • Achieved departmental goals by developing and executing strategic plans.


District Facilitator Upper North Island

Prison Fellowship
11.2012 - 10.2014
  • Working with the prison families for reintegration managaed all commincations.
  • Managing the budget for the Upper North Island.
  • Managing and initiating new ideas and various projects to meet the needs of vulnerable families.
  • Recruiting volunteer staff and completing all aspects of their training.
  • Completing presentations to businesses for fund raising purposes event sponsorship and including marketing.
  • Ensuring existing volunteers and projects are well maintained and working effectively.
  • Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Coordinated with multiple stakeholders to align on objectives and outcomes for large-scale facilitation projects.
  • Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Achievements: Dealing with the media and press for promotion and marketing purposes.
  • Developed mentorship program, connecting experienced professionals with newcomers to foster skill development.

Centre Manager

The Hub
01.2011 - 12.2012
  • Managing and accessing the tutors and after school staff for their professionalism and quality.
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting centre objectives.
  • Structuring the daily play and educational activities and music lessons for children aged from 5 to 14 years of age with staff.
  • Achievements: Increased number of children attending the centre via marketing.
  • Delivered high level educational learning / musical tutoring with increased feedback from parents and the school.
  • Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.

Early Childhood Educator / Parent Facilitator

Monte Celia Social Housing Project
03.2011 - 09.2012
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.
  • Encouraging creative and critical thinking skills
  • Achievements: Undertaking cultural celebrations and other key events, incorporating all staff and residents.


Head of Training

Fourstar Employment & Skills
09.2009 - 08.2010
  • Evaluated the effectiveness of training programs using various assessment tools, making adjustments as necessary to optimize learning outcomes.
  • Managed budgets allocated for training and development initiatives, ensuring efficient allocation of resources while maintaining high-quality programming standards.
  • Collaborated with department heads to identify areas of improvement and create targeted training initiatives.
  • Achievements: Award for best training development delivery initiative.

Personal Development Coach/Special Project Management

PDG
07.2001 - 09.2009
  • Working and engaging with alcoholics, drug addicts, asylum seekers, homeless, ethnic minorities and the unemployed.
  • To identify and coordinate a range of recruitment and selection strategies to secure employment for our clients.
  • Management of clients individually and in groups, coaching and mentoring to employees.
  • Delivering training to ESOL clients within classroom setting (English as a foreign language).
  • Visiting and assessing sub-contractors and government initiative programmes.
  • To promote the initiative to internal and external customers through marketing activities.
  • Achievements: Award for highest accomplishment of secured contracts with businesses and successful long-term positions
  • Developed and presented training programs and instructional material through variety of learning methods.
  • Assisted in researching various topics for future program development.


Recruitment Consultant

Adecco
07.2000 - 07.2001
  • Permanent Recruitment financial sector, specialist team of two responsible for half of Birmingham geographically.
  • Continuously monitored industry trends to stay current on market conditions affecting talent acquisition strategies, identifying potential new clients within target industries or markets.
  • Developed strong referral networks through active participation in industry groups, professional associations, or community organizations. Conducting business presentations and developing business links.
  • Achievements: Highest increase in profits

Education

BA Hons - Communication Specialist

Wolverhampton University

Skills

  • Strategic planning
  • Problem-solving
  • Decision-making
  • Presentations and public speaking
  • Stakeholder management
  • Research
  • Client relationship management
  • Risk assessment
  • Project management
  • Relationship development
  • Staff supervision
  • Public speaking
  • Crisis intervention strategies
  • Mental health assessments
  • Suicide prevention
  • Mediation and crisis intervention
  • Crisis intervention
  • Training and mentoring
  • Relationship building

Trainingprofessionaldevelopment

  • 2001-2024, Equal opportunities & diversity, People /culture and values, Mentoring and supervision, Training delivery, ESOL, Homicide specialist, Sexual violence, Suicide specialist, Mental health, Addiction, Family harm, Restorative Justice, Domestic violence, Counselling, Bereavement, Grief loss and trauma, QPR, Criminal convictions, Values training, Cultural diversity, Postvention global response to Suicide, Databases, Life Keepers – National Suicide Prevention Training online eLearning, Professional Mentoring, Supervision and workplace coaching skills, Privacy 101 – Office of Privacy Commission online eLearning, Dynamics of Whanaungatanga – understanding concepts and principles of Tikanga Māori, Pacific cultural competency training, Data protection and Privacy act, Responding to and supporting victims of rape and sexual crime, Criminal Law, Police and Criminal Evidence Act 1984 Codes of Practice (PACE), Working together to keep kids safe – Recognising and Responding to child abuse, Domestic violence training, Dealing with Disclosures – Rape Prevention Education, Leaders as coaches training, Group Facilitation course, Managing Difficult and Disruptive people.

Personal Information

Hobbies: I enjoy keeping active. Creating art. I am a committee member and trustee of a group called Third Space. We organise and deliver topical and challenging presentations with guest speakers in various locations around the community. All profits go to support local initiatives.

Timeline

National Manager Suicide Bereavement Service Interim

Manaaki Tangata Victim Support
06.2023 - 08.2023

Suicide Postvention Advisor

Manaaki Tangata Victim Support
11.2017 - Current

Manager of Services Counties Manukau Central

Victim Support
10.2014 - 11.2017

District Facilitator Upper North Island

Prison Fellowship
11.2012 - 10.2014

Early Childhood Educator / Parent Facilitator

Monte Celia Social Housing Project
03.2011 - 09.2012

Centre Manager

The Hub
01.2011 - 12.2012

Head of Training

Fourstar Employment & Skills
09.2009 - 08.2010

Personal Development Coach/Special Project Management

PDG
07.2001 - 09.2009

Recruitment Consultant

Adecco
07.2000 - 07.2001

BA Hons - Communication Specialist

Wolverhampton University
Kim Jones