LUCAS COTE
WANAKA,NZ
Summary
Enthusiastic and approachable hospitality professional on a Working Holiday Visa, recently relocated to New Zealand and eager to begin a career in conservation. Known for delivering outstanding service in fast-paced, team-oriented environments, with strong interpersonal and communication skills. Excited to apply these strengths to a hands-on wildlife role while learning from experienced professionals and contributing to both visitor experience and conservation success. Ready to start immediately.
Overview
6
6
years of professional experience
Work History
Food Preparation
Black Bull
Bozeman, USA
09.2023 - 03.2025
- Prepared and made food in a fast-paced kitchen environment
- Provided friendly and efficient customer service when needed
- Performed closing and cleaning duties
- Assisted with customer interactions, providing friendly and responsive service during busy hours
- Executed end-of-day closing duties, including sanitization and inventory checks
Customer Service
Shine
Bozeman, USA
09.2021 - 01.2023
- Delivered excellent customer service and support
- Assisted with food preparation and serving
- Operated EFPOS and managed cash transactions with accuracy and efficiency
- Contributed to opening and closing procedures, ensuring cleanliness and readiness for service
Customer Service
Grandvalira
Andorra La Vella, Andorra
11.2019 - 04.2020
- Sold ski lift tickets and managed large financial transactions
- Provided multilingual assistance to international customers
- Handled guest inquiries and resolved issues in a timely and courteous manner
- Maintained secure handling of cash and credit transactions, often under high-pressure situations
Sales Associate
REI
Boulder, USA
11.2018 - 06.2019
- Assisted customers in selecting outdoor apparel and gear tailored to their needs
- Delivered product knowledge and personalized service to promote customer satisfaction
- Maintained visual merchandising standards and organized inventory on the sales floor
- Processed sales transactions efficiently, ensuring accurate handling of cash and card payments
Education
BACHELOR OF SCIENCE -
Montana State University
Bozeman, MT05.2025
Skills
- Customer service and support
- Problem solving
- Multitasking
- Team leadership
- Spanish proficiency
Languages
- Spanish, Native
- English, Native
Timeline
Food Preparation
Black Bull
09.2023 - 03.2025
Customer Service
Shine
09.2021 - 01.2023
Customer Service
Grandvalira
11.2019 - 04.2020
Sales Associate
REI
11.2018 - 06.2019
BACHELOR OF SCIENCE -
Montana State University
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