Manik Sharma
Christchurch,New Zealand
Summary
CAREER STATEMENT To obtain a Full-time position in a well-reputed organization that offers a professional working environment and be in touch with the latest technologies and be enthusiastic in everything I do. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Duty Manager
Silky Otter Cinema
Wigram , Christchurch
12.2023 - Current
- Scheduled and organized daily shift rotations for a team of up to 8 employees.
- Conducted regular inspections of equipment and facilities in order to identify any maintenance needs.
- Monitored inventory levels to ensure product availability for customers.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Resolved customer complaints and ensuring customer satisfaction and loyalty.
Team Leader
Aelia Duty Free
Queenstown
07.2023 - 11.2023
- Supervise the Team
- Implement the strategies to achieve the goal
- Overseeing the stock
- Assigning duties to the team
- Making the roster
- Cash handling, managing Financial records
- Making daily reports.
Assistant Manager
Mobil Gas Station
Queenstown
11.2021 - 01.2023
- Recruiting, training and supervising staff
- Rostering
- Cash handling and banking
- Stocktake
- Meeting with suppliers
- Solve Customer problem
- Initiated plans to improve customer relations, quality standards and service efficiency
- Directed training and retraining of employees to boost performance and enhance business results.
Duty Manager
Paknsave
Queenstown
11.2019 - 11.2021
- Provide excellent customer service
- Planning for the day (Assigning duties)
- Solve customer problems
- Supervise stock take
- Making rosters
- Hiring Process
- Handling Cash
- Close and open the store.
Support Worker
The Hoping Foundation
Janipur , Jammu (India)
12.2015 - 02.2018
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Assisted clients with personal care, such as showering and dressing.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Monitored and reported changes in clients' health and behavior.
- Provided emotional and practical support to the client.
Education
Diploma - Hotel Management
Southern Institute Of Technology
Queenstown, New Zealand03.2019
Bachelor of Business Administration -
Institute of Management and Science
Jammu, India01.2016
Skills
- Customer Service
- Cash Management
- Staff Scheduling
- Team Supervision
- Emotional Support
- Personal care assistance
- Daily living assistance
- Behavioral support
- Meal Planning and Preparation
- Cleaning and sanitizing
- Mobility Assistance
Ravneet Singh
- Support Worker at NZCL
- 0272389893
Magul
Cinema Manager silky otter
2040394132
Timeline
Duty Manager
Silky Otter Cinema
12.2023 - Current
Team Leader
Aelia Duty Free
07.2023 - 11.2023
Assistant Manager
Mobil Gas Station
11.2021 - 01.2023
Duty Manager
Paknsave
11.2019 - 11.2021
Support Worker
The Hoping Foundation
12.2015 - 02.2018
Diploma - Hotel Management
Southern Institute Of Technology
Bachelor of Business Administration -
Institute of Management and Science
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