Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marino Jane Emery

Tasman

Summary

Tēnā koe,

He uri tēnei nō Te Atiawa/Ngāti Rārua me Waikato!

With a cultural upbringing and as a worker for my own Marae/Iwi, I strongly believe I could be a good fit with this organization! I am always eager to learn more about new things and strive to do the best in any way I can.

Works effectively with cross-functional teams in ensuring operational and service excellence. Professional and knowledgeable receptionist versed in administrative support and customer service. Offering 2 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Te Awhina Marae O Motueka Incorporated Society
11.2021 - Current
  • Managed front of Marae.
  • Managed work vehicles.
  • Managed bookings of the Marae / meeting rooms.
  • Managed stock of cleaning products/laundry/consumables.
  • Managed bills / invoices in Xero.
  • Carried out administrative duties for the Te Āwhina Marae Papakainga project.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Answered incoming calls, directing clients to individuals addressing specific needs.

Receptionist

Raumati Sands Resort
04.2021 - 11.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance with bookings.
  • Confirmed reservations, cancellations and communicated with clients about bookings.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct persons.
  • Resolved customer problems and complaints.


Front of House Team Member

Kaiteriteri Recreation Reserve
12.2019 - 02.2020
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Cafe / Restaurant / Bar Tending Services
  • Utilized POS system to receive and process food and beverage orders.

Education

Te Kohanga Reo O Tararua Ki Paraparaumu

Te Korowai Whakamana (Ōtaki Primary School)
Otaki, NZ

High School Diploma -

Kapiti College
Raumati Beach, NZ
2020

Skills

  • Can confidently speak Te Reo Māori
  • Have supported Te Awhina/Turangawaewae Marae working in the kitchen, doing dishes, cleaning, serving guests, setting and clearing tables and performing kapahaka etc
  • Have relatively good IT skills
  • Correspondence and Office Documents
  • Document Scanning and Digitization
  • Managing Calendars
  • Office Supplies and Inventory
  • Reception Management
  • Administration and Operations

Certification

  • NCEA Level 1 - 3
  • Full Drivers License
  • Poupou Huia Te Reo Level 4 (Studied with Te Wananga o Raukawa)
  • Workplace First Aid
  • FETS (Fire & Emergency Training Solutions) Identify, prepare for, and take action in a workplace emergency
  • FETS Identify causes of back injury and methods to prevent back injuries in the workplace
  • FETS Demonstrate knowledge of hearing conservation in the workplace

Timeline

Receptionist Administrator

Te Awhina Marae O Motueka Incorporated Society
11.2021 - Current

Receptionist

Raumati Sands Resort
04.2021 - 11.2021

Front of House Team Member

Kaiteriteri Recreation Reserve
12.2019 - 02.2020

Te Kohanga Reo O Tararua Ki Paraparaumu

Te Korowai Whakamana (Ōtaki Primary School)

High School Diploma -

Kapiti College

Similar Profiles

CREATE PROFILE
Marino Jane Emery