Ningcong (Annie) Gao
Auckland,AUK
Summary
I am currently pursuing a Master’s degree in International Hospitality Management at Auckland University of Technology. As a hardworking individual with strong customer service skills, I previously worked as a Residential Advisor in 2024. I believe my experience, skills, and knowledge make me well-suited for the role again this year.
Overview
6
6
years of professional experience
Work History
Residential Advisor
Unilodge Te Ahuru Mayoral Drive
01.2024 - 11.2024
- Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
- Created posters to keep residents informed about upcoming events and important announcements.
- Conducted room inspections.
- Reception duties such as: lockouts, wellbeing checks and assisting reception when busy.
Sales
M&7 KIDS
07.2023 - 06.2024
- Responsible for the sales, product promotion and marketing analysis.
- Trained and developed sales team members for improved customer service and sales performance.
- Identified revenue and sales goals and presented to manager.
Recruitment
Hubei Vocational College of Arts
09.2018 - 06.2020
- Responsible for recruiting students and orientation.
- Guided the student progress and exchange program.
- Participated in recruitment and selection process for new hires.
Education
Master of International Hospitality Management - Studying
Auckland University of Technology
Auckland, NZ12-2025
Bachelor of Marketing - Marketing
Wuhan University of Science And Technology
Wuhan, China06.2021
Skills
- Residential care
- Active listening
- Activity planning
- Academic support
- Teamwork and collaboration
- Problem-solving abilities
- Time management
- Multitasking Abilities
- Excellent communication
Hobbies and Interests
- Dance
- Art Design
- Piano
- Travelling
Honors And Awards
- Selected as the Excellent Student and Shared the Personal Story on the AUT Website, 10/01/24
- Awarded the 'Outstanding Graduate' at Wuhan University of Science and Technology, 06/01/21
- Awarded the Third-Class Scholarship for Outstanding Moral and Educational Qualities at Wuhan University of Science and Technology, 06/01/18
Timeline
Residential Advisor
Unilodge Te Ahuru Mayoral Drive
01.2024 - 11.2024
Sales
M&7 KIDS
07.2023 - 06.2024
Recruitment
Hubei Vocational College of Arts
09.2018 - 06.2020
Master of International Hospitality Management - Studying
Auckland University of Technology
Bachelor of Marketing - Marketing
Wuhan University of Science And Technology
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