Nyla Gibson-Shortland

• Ensured that each guest was served courteously, quickly, and efficiently.
• Stayed informed about daily specials, new menu items, promotions.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Took orders from customers accurately and in a timely manner.
• Prepared drinks according to standard recipes.
• Provided excellent customer service to ensure satisfaction.
• Set up tables in between patrons to reduce wait times.

• Served food and beverages to patrons and confirmed complete orders.
• Set up tables in between patrons to reduce wait times.
• Cleaned tables and chairs to prepare dining area for next customers.
• Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
• Filled condiments and napkin containers during slack periods.
• Performed opening and closing side duties including cleaning tables, chairs and floors.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.

• Data entry
• I observed the team when they inspected properties and liaised with tenants and contractors.
• Observed and assisted with managing day-to-day activities involving tenants, subcontractors, and property management.
• Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
• Responded promptly to tenant complaints or requests for maintenance services.

This was a 2-week job placement while studying at College Mariotti, Noumea, New Caledonia