Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Paul Carruthers

Auckland,NZ

Summary

Creative Business Development & Operations Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.



Overview

36
36
years of professional experience

Work History

Business Development & Operations Manager

Autoterminal NZ Ltd, Nikkyo Co Ltd & IBC Japan Ltd
01.2013 - Current
  • Providing contract management services for Japanese Used Vehicle Exporters
  • Business Development
  • Client Relationship Management
  • Buying
  • Sales
  • Inventory Management Systems Development
  • Compliance & Delivery Logistics Management for more than 1000 vehicles per month

New Zealand & Singapore Area Representative

Autohub NZ Ltd
01.2006 - 01.2013
  • Business Development
  • Client Relationship Management
  • Dispute Resolution
  • I lived in hotels, on the road for 50+ weeks per year for the first 5 years in this role, dedicated solely to cold calling and new business development, helping the business grow from shipping less than 300 vehicles per month to more than 5000 per month during that time. Working almost entirely unsupervised, exercising strong self discipline and self motivation. It was rewarding to be trusted to do my job well.

Business Development & Operations Manager

Milano International Ltd
01.2003 - 01.2006
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Developed New Zealand's first online vehicle auction system
  • Responsible for a team of 8 staff

Sales Manager

IBC Japan & Autoterminal NZ Ltd
01.2000 - 01.2003
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Managed inventory of up to 1000 vehicles

Overseas Travel

The Big O.E – Australia, Europe & S.E Asia
01.1998 - 01.2000

Vehicle Wholesaler

New Zealand Wholesale Vehicle Distributors
03.1993 - 12.1997
  • New Business Development
  • Client Relationship Management
  • Buying
  • Sales
  • Managing compliance, repair & reconditioning processes

Used Vehicle Sales Manager

Metro Ford
01.1991 - 01.1993
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
  • Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
  • Coordinated all marketing activities for the used vehicle division & sponsorships for the dealership

Fleet Vehicle consultant

Turners Auctions Ltd
01.1988 - 01.1990
  • Client Relationship Management with local & national government sector and private sector vehicle fleet managers
  • Organising auction sales for these clients
  • New Business Development


Education

NZ School Certificate -

Massey High School & Tawa College
1983

Newlands Primary School
Wellington, NZ
02.1978

Australian Primary School
Papua New Guinea
01.1975

English School
Kuwait
01.1969

Skills

  • Business Development
  • Effective Communication
  • Client Relationship Management
  • Problem Solving
  • Critical Analysis
  • Team Management
  • Marketing
  • Buying
  • Supply Chain Management

Additional Information

  • DATE OF BIRTH: , 30TH September 1964

Timeline

Business Development & Operations Manager

Autoterminal NZ Ltd, Nikkyo Co Ltd & IBC Japan Ltd
01.2013 - Current

New Zealand & Singapore Area Representative

Autohub NZ Ltd
01.2006 - 01.2013

Business Development & Operations Manager

Milano International Ltd
01.2003 - 01.2006

Sales Manager

IBC Japan & Autoterminal NZ Ltd
01.2000 - 01.2003

Overseas Travel

The Big O.E – Australia, Europe & S.E Asia
01.1998 - 01.2000

Vehicle Wholesaler

New Zealand Wholesale Vehicle Distributors
03.1993 - 12.1997

Used Vehicle Sales Manager

Metro Ford
01.1991 - 01.1993

Fleet Vehicle consultant

Turners Auctions Ltd
01.1988 - 01.1990

NZ School Certificate -

Massey High School & Tawa College

Newlands Primary School

Australian Primary School

English School
Paul Carruthers