Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Shore

Kaitangata,OTA

Summary

Dynamic Whanau Ora Navigator at Tokomairiro Waiora Incorporated, skilled in trauma-informed care and emotional support. Proven ability to enhance client well-being through personalized assistance and effective communication. Currently pursuing a Diploma in Psychology and Counselling, demonstrating commitment to professional development and a passion for empowering individuals towards independence. Over my lifetime I have always been passionate about looking after others and wish to remain in the industry of caregiving navigation and supporting those that are possibly less fortunate. I have always been a loyal employee and compassionate and empathetic to the needs of others.

Overview

31
31
years of professional experience

Work History

Whanau Ora Navigator

Tokomairiro Waiora Incorporated
02.2022 - Current

Whanau Ora services are where we wrap around our whanau to be able to access the correct services, wether it be counselling for drug and alcohol or trauma, walking alongside them to gain the right medical care or with MSD and housing. There is multiple layers and levels to assisting our whanau to a better stage in life.

Support Worker

Access Community Health
03.2009 - 02.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues according to determined schedule.

Assistant Teacher

Kaitangata Playcentre
02.2003 - 11.2011
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, and attendance logs.

Caregiver

St Luke's Hospital
02.1994 - 11.2002
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Education

No Degree - Certificate in Health And Wellbeing Level4

Ara Institute of Canterbury
Christchurch, New Zealand, NZ
11-2022

Skills

  • Professional Development
  • ~Trauma Training-19/5/22
  • ~Eclipse Family Violence Services-31/5/22
  • ~Introduction to de-escalation Training-7/10/22
  • ~Legal Education National Wananga Te Korimako-3/5/22-5/11/22
  • ~Family Violence training-21-22/2/23
  • ~Mirror HQ Conference-25/5/23
  • ~ADHD training-27/6/23
  • Collaborative and Proactive Solutions-4-5/9/23
  • Child Protection Studies Programme-25-29/9/23
  • DementiaThe different types-30/10/24
  • Diploma in Psychology and Counselling and Certificate in Mental health Currently in the process of studying
  • Revalidation Foundation First Aid Course-14/1/25
  • Strengthening Families Facilitator 2025

Timeline

Whanau Ora Navigator

Tokomairiro Waiora Incorporated
02.2022 - Current

Support Worker

Access Community Health
03.2009 - 02.2022

Assistant Teacher

Kaitangata Playcentre
02.2003 - 11.2011

Caregiver

St Luke's Hospital
02.1994 - 11.2002

No Degree - Certificate in Health And Wellbeing Level4

Ara Institute of Canterbury
Rachel Shore