RASIKA SHELANI
Miranda,WKO
Summary
Compassionate and dedicated professional with a strong desire to support individuals in need. Possessing excellent time management and problem-solving skills, with a history of working under pressure in various roles. Experienced in providing care and support to intellectually disabled children as part of a community initiative in Sri Lanka. Currently seeking an opportunity as a Community Support Worker to make a meaningful impact in people's lives while further developing my skills in the healthcare and disability sector.
Overview
20
20
years of professional experience
Work History
Delivery Partner – Uber Eats
UBER NZ
03.2021 - Current
- Enhanced customer satisfaction by providing timely and accurate deliveries with a friendly demeanor.
- Contributed to an increase in on-time deliveries by consistently adhering to schedules and prioritizing tasks effectively.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Kitchen Assistant
Royal Challenges Restaurant & Bar
04.2019 - 08.2023
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided backup support to other staff members during busy periods or staff shortages.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
Kitchen Hand
The Third Hand Limited
01.2019 - 04.2019
Bank Assistant
Cooperative Bank
12.2004 - 12.2004
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
- Streamlined daily operations for improved time management and increased productivity.
- Actively participated in staff training programs, continuously improving product knowledge and skills relevant to the role.
- Assisted with account openings, closings, and maintenance tasks while adhering to strict confidentiality guidelines.
- Adhered to policies, procedures and regulatory banking requirements.
- Delivered high-quality support during audits by maintaining accurate records and providing necessary information promptly.
- Managed banking relationships and assisted clients by presenting ideal products and services.
- Built lasting rapport with customers by consistently delivering professional service rooted in trustworthiness and reliability.
Education
High School Diploma -
Jayakodi College
Sri Lanka08-2003
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Behavioral support
- Meal planning and preparation
- Life skills development
- Cultural sensitivity
- Community integration
- Conflict resolution
- Personal care assistance
Languages
English
Professional Working
Sinhalese
Native or Bilingual
Japanese
Limited Working
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Delivery Partner – Uber Eats
UBER NZ
03.2021 - Current
Kitchen Assistant
Royal Challenges Restaurant & Bar
04.2019 - 08.2023
Kitchen Hand
The Third Hand Limited
01.2019 - 04.2019
Bank Assistant
Cooperative Bank
12.2004 - 12.2004
High School Diploma -
Jayakodi College
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