Reshma Munoo
Auckland,NZ
Summary
Results-oriented duty manager skilled at inventory management, training and team leadership. Reliable, dedicated and industrious team player ready to apply several years of experience to challenging new role with room for growth and advancement.
Overview
4
4
years of professional experience
Work History
Line Manager
Kmart
Albany, AUK
10.2020 - Current
- Reviewed customer complaints and feedback about service quality or delivery timeframes.
- Responded promptly to any queries raised by employees regarding their roles or working conditions.
- Assessed training needs of staff members and created plans for professional development.
- Created a positive work environment by encouraging collaboration among team members.
- Maintained accurate records of employees' attendance and performance.
- Conducted disciplinary proceedings when necessary, following company policy guidelines.
- Prepared reports on employee performance for senior management review.
- Ensured that all equipment is properly maintained and serviced at regular intervals.
- Evaluated job applications, conducted interviews, and selected suitable candidates for open positions.
- Coordinated production requirements with material handling and staffing functions.
- Translated complex information to audiences of varying levels of technical knowledge, enabling individuals to clearly understand messages.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Supported audit reviews and initiated corrective actions.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Education
High School Diploma -
Reservoir Hills
South Africa 01-1996
Skills
- Service Coordination
- Performance Management
Timeline
Line Manager
Kmart
10.2020 - Current
High School Diploma -
Reservoir Hills
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