Sangitha Sivakumar
Dunedin,New Zealand
Summary
Friendly, reliable, and customer-focused professional with strong experience in fast-paced retail environments and a genuine passion for creating positive experiences for customers. I thrive in roles that involve face-to-face service, problem-solving, and maintaining accuracy with payments and transactions. With previous experience handling busy checkouts, supporting customers with inquiries, and working efficiently under pressure, I bring strong communication skills, patience, and a welcoming attitude to every interaction.
Overview
9
9
years of professional experience
Work History
Retail Salesperson
Mirrou
Dunedin, New Zealand
04.2025 - 10.2025
- At Mirrou, I work as a casual retail salesperson, assisting customers in selecting fashion items that suit their style and needs while delivering exceptional service to enhance their overall shopping experience.
- My responsibilities include maintaining an appealing store presentation, processing transactions accurately, and collaborating with team members to achieve sales targets.
Casual Retail Salesperson
JB-Hi Fi
Wellington, New Zealand
11.2023 - 02.2024
- As a Salesperson at JB Hi-Fi during my summer study break, I assisted customers with product inquiries, offered tailored recommendations, and ensured a consistently positive shopping experience.
- My role required managing high customer demand and long wait times while maintaining efficiency and professionalism.
- I worked closely with team members to meet sales targets in a fast-paced retail environment.
Retail Assistant
Postie Plus
Wellington, New Zealand
12.2020 - 01.2021
- This was a summer job while I was on a study break.
- Collaborating with team members to execute sales promotions, ensuring effective merchandising and promotional displays.
- Assisting customers in product selection, providing detailed information, and ensuring a positive shopping experience.
- Operating cash registers and processing transactions accurately.
Tutor
Kumon Lower Hutt Education Centre
Wellington, New Zealand
06.2016 - 10.2019
- I worked at the Kumon Centre in Lower Hutt for six hours a week, on Mondays and Thursdays (three hours each day).
- In this role, I provided one-on-one tutoring to students aged 5 to 18 in Maths and English, helping them develop both academic skills and self-confidence.
- Completing the Kumon courses myself enhanced my ability to explain concepts clearly and adapt my teaching approach to individual needs, skills directly transferable to patient education and communication in oral health therapy.
- This experience strengthened my patience, empathy, and ability to support others in achieving their goals, qualities I am eager to bring to a clinical learning environment.
- Providing individualized guidance and support to students, addressing academic challenges and promoting a positive learning environment.
- Offering constructive feedback to students, encouraging critical thinking, problem-solving, and skill development.
- Developing and implementing lesson plans, incorporating diverse teaching methods to cater to various learning styles.
Education
Bachelor of Science - Psychology
University of Otago
Otago, New Zealand12-2025
NCEA Level Three -
Sacred Heart College
Lower Hutt, New Zealand11-2019
Skills
- Communication
- Problem solving
- Team collaboration
- Customer service
- Communication skills
- POS system operation
- Microsoft applications proficiency
- Time management
- Positive attitude
- Determination and persistence
- Interpersonal Skills
Accomplishments
- NCEA Level Three Endorsed with Excellence, 2019
- Speech and Drama Grade 8: Modules 1, 2 and 3 - Honours, 2019
- Duke of Edinburgh - Gold Award, 2019
- NCEA Level Two Endorsed with Excellence, 2018
- World Scholars Cup - Top Debate Team, 2018
- NCEA Level One Endorsed with Excellence, 2017
- Duke of Edinburgh - Silver Award, 2017
- Duke of Edinburgh - Bronze Award, 2016
Hobbies and Interests
- Playing music - Piano, violin, guitar and bass guitar
- Keeping healthy and fit
- Reading
- Learning languages
- Socialising with friends and family
- Carnatic music
- Speech and Drama
Volunteer Experience
- Otago University Badminton Club,
- Otago University Sri Lankan Students Association
- The Salvation Army Hutt City
Languages
Tamil
Native/ Bilingual
English
Native/ Bilingual
Timeline
Retail Salesperson
Mirrou
04.2025 - 10.2025
Casual Retail Salesperson
JB-Hi Fi
11.2023 - 02.2024
Retail Assistant
Postie Plus
12.2020 - 01.2021
Tutor
Kumon Lower Hutt Education Centre
06.2016 - 10.2019
Bachelor of Science - Psychology
University of Otago
NCEA Level Three -
Sacred Heart College