Overview
Work History
Skills
Other
Timeline
Generic

Shahiza Dean

Auckland

Overview

6
6
years of professional experience

Work History

Afternoon Receptionist

Queen Street Physiotherapy
10.2023 - Current
  • Managing the front desk area, ensuring efficient appointment scheduling and assisting patients to rooms.
  • Answering phone calls promptly and professionally.
  • Processing data entries accurately and efficiently.
  • Liaising with ACC and CareWay to coordinate patient care.
  • Retrieving and reviewing radiology reports as needed.
  • Assisting with the management and distribution of specialist report emails
  • Keeping the general reception area and treatment rooms clean,

Sales Assistant

Refill Nation – Te Atatu
08.2021 - 02.2023
  • Assisted customers with prompt and polite support in-person and via telephone
  • Helped customers locate products and checked store system for merchandise at other sites
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Security Event Staff Member

Platform 4 Group
08.2019 - 01.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Responded quickly to incidents and assessed active situations for security concerns
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Worked independently and collaboratively to resolve urgent issues with patrons

Skills

  • Excellent written and verbal communication skills
  • Ability to plan, organize and complete work in a timely manner
  • Excellent teamwork and collaboration abilities
  • Basic computer skills
  • Willingness to learn and adapt to challenges
  • Ability to build and maintain positive relationships with colleagues and clients
  • Good problem-solving and conflict resolution skills
  • Good problem-solving and conflict resolution skills
  • Good problem-solving and conflict resolution skills
  • Social Perceptiveness

Other

  • Netball Waitakere U15 representative player (2017-2018)
  • Avondale College Premier netball (2016-2019)
  • Avondale College Sports Academy (2016-2017)
  • Elizabeth Knox home and hospital Volunteer ( Feb 2021 - Aug 2021)
  • First Aid Training - St John Ambulance ( Completed Feb 2021)
  • SPCA Guardian (2022)
  • Volunteer at Repair Cafe helping out with admin/front desk/social media (Started Aug 2023)
  • ENVMGT 742 Social Dimensions of Global Environmental Change Class Representative (Semester 1, 2024)
  • University of Auckland School of Environment Pacific Postgraduate Research Award Recipient (October, 2024)
  • ENGMGT 744 Resource Management First in Course Award (Semester 2, 2024)

Timeline

Afternoon Receptionist

Queen Street Physiotherapy
10.2023 - Current

Sales Assistant

Refill Nation – Te Atatu
08.2021 - 02.2023

Security Event Staff Member

Platform 4 Group
08.2019 - 01.2021
Shahiza Dean