Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Whanau Ora Haumanu Navigator
Te Kohao Health LTD
Hamilton, Ham
06.2023 - 10.2023
Provided information and guidance to whanau on how to access services and resources.
Developed individualized service plans for whanau based on their needs, preferences, and goals.
Conducted intake assessments with whanau to create their plan.
Collaborated with other professionals such as community nurses, case managers, medical staff. to coordinate care for clients.
Whanau Ora Navigator
Te Kohao Health LTD
Hamilton, Ham
08.2018 - 06.2023
Provided information and guidance to whanau on how to access services and resources.
Developed individualized service plans for whanau based on their needs, preferences, and goals.
Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.
Reconnecting whanau to Te Ao Maori using Karakia, waiata and basic Reo.
Facilitated whanau referrals to community agencies or other organizations as needed.
Maintained accurate records of whanau interactions in accordance with agency policies and procedures.
Collaborated with other professionals such as social workers, case managers, medical staff. to coordinate care for clients.
Provided crisis intervention support when needed by utilizing de-escalation techniques and providing emotional support.
Actively listened to clients in order to identify their needs and provide effective solutions.
Educated clients about available resources within the community related to housing, employment, education, health care, legal aid.
Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
Integrated Attendance Service
Te Kohao Health LTD
Hamilton, Ham
03.2018 - 08.2018
Developed and implemented strategies to improve service delivery to whanau.
Created and maintained key performance indicators for integrated services teams.
Navigating the whanau to education options; alternative education.
Developing whanau plans with the whanau to keep rangatahi engaged in education.
Rheumatic Fever Support Worker
Tuhoe Hauora LTD
Taneatua, WHK
07.2016 - 02.2018
Provide care to tamariki in schools by assessing their throats and preventing strep throat.
Raising awareness with schools, students and parents, ensuring they are well informed of the disease.
Supporting those affected with strep throat and educating whanau around the importance of medication completion.
Education
New Zealand Diploma in Whanau Ora - Whanau Ora
WaiTech
Rotorua
05-2020
Hospitality - Hospitality
Ngati Awa Tertiary Training And Education
Whakatane
10-2017
NCEA Level 3 - NCEA Level 1, Level 2, Level 3
Trident High School
Whakatane
11-2009
Skills
Navigation
Strong communication abilities
Decision-Making
Excellent Communication
Self Motivation
Documentation skills
Team Collaboration
Teamwork and Collaboration
Continuous Improvement
Professionalism
Relationship Building
Time Management
Problem-solving aptitude
Recordkeeping requirements
Adaptability and Flexibility
Timeline
Whanau Ora Haumanu Navigator
Te Kohao Health LTD
06.2023 - 10.2023
Whanau Ora Navigator
Te Kohao Health LTD
08.2018 - 06.2023
Integrated Attendance Service
Te Kohao Health LTD
03.2018 - 08.2018
Rheumatic Fever Support Worker
Tuhoe Hauora LTD
07.2016 - 02.2018
New Zealand Diploma in Whanau Ora - Whanau Ora
WaiTech
Hospitality - Hospitality
Ngati Awa Tertiary Training And Education
NCEA Level 3 - NCEA Level 1, Level 2, Level 3
Trident High School
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