Tapaanga Roti
Auckland,AUK
Summary
Dynamic Senior Navigator at Etu Pasifika Auckland with a proven track record in mental health counseling and relationship building. Successfully improved client outcomes through comprehensive case plans and community partnerships. A compassionate leader skilled in coaching and mentoring, dedicated to fostering personal growth and enhancing service delivery in social services.
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
12
12
years of professional experience
Work History
Senior Whanau Ora Navigator
Etu Pasifika Auckland
07.2015 - Current
- Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients' complex needs holistically.
- Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
- Developed strong relationships with community organizations to better serve clients' needs within their local area.
- Participated in community events to promote services and engage with public.
- Implemented strategies to increase public awareness of social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
- Organized Team Events for team building an Rapport
- Developed and implemented training programs for staff.
- Analyzed trends and data to inform decision-making and program development.
Youth Leader
Pukapuka Community
07.2013 - 12.2019
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Coordinated and led weekly youth meetings, facilitating conversations and activities to promote team building and leadership development.
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
- Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.
- Facilitated open communication among group members, promoting healthy conflict resolution techniques when needed.
Education
Graduate Micro Credential - Improving Wellbeing Outcomes For Pacific Families
The University of Auckland
Auckland, NZCertificate - Advanced Mental Health
Prekure
Auckland, NZ11-2024
Certificate - Health Coach
Prekure
Auckland, NZ10-2023
Certificate - Small Business Management
Te Wananga O Aotearoa
Auckland, NZ11-2015
Mangere College
Mangere, NZ12-2013
Skills
- Team coordination experience
- Compassionate
- Family case management
- Customer focus
- Attention to detail
- Conflict resolution
- Coaching and mentoring
- Performance improvement
- Key performance indicators
- Relationship building
Languages
Cook Island- Pukapukan
Native or Bilingual
Timeline
Senior Whanau Ora Navigator
Etu Pasifika Auckland
07.2015 - Current
Youth Leader
Pukapuka Community
07.2013 - 12.2019
Graduate Micro Credential - Improving Wellbeing Outcomes For Pacific Families
The University of Auckland
Certificate - Advanced Mental Health
Prekure
Certificate - Health Coach
Prekure
Certificate - Small Business Management
Te Wananga O Aotearoa
Mangere College
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