Proven capability developer and case manager at MSD, adept in problem-solving and relationship building. I have an extensive knowledge of all types of benefits and pensions and am easily able to update myself with any new products and services.
I have forged links in the community such as Far North Hospice, Far North Community foodbank, Oranga Tamariki, Kaitaia Women's Refuge as well as Inland Revenue and Kainga Ora.
Training and Induction of new staff and decision support for existing staff
General case management with vulnerable clients who have high and complex needs
All facets of case management in the benefit and pensions field.