Amber Woolley

I work full time (Monday - Friday). My role includes, but are not limited (as everyday is different) to:

• Responding to inquiries from patients seeking information.
• Maintaining confidentiality of information regarding patients and company.
• Greeting incoming patients and visitors professionally and providing friendly assistance.
• Corresponding with patients through email and telephone.
• Cultivating positive relationships with patients through professional demeanour and excellent interpersonal skills.
• Scanning and filing documents into patient files on MedTech Evolution.
• Corresponding with ACC, WELLNZ and insurance companies when necessary.
• Maintaining current and accurate medical records for patients.
• Coordinating patient scheduling, check-in, check-out and payments for billing. Maintaining sales and payments records accurately.
• Keeping waiting room neat and organised by removing trash and rearranging chairs.
• Keeping reception area clean and neat.
• Using Microsoft Office - Word, Spreadsheet and Outlook.

A part time school holiday job that included:

• Answering phone calls and making bookings.
• Communicating with clients and answering queries through email and telephone.
• Using Microsoft Office platforms - Word and Outlook.