Driven by a high work ethic and strong communication skills, I have excelled at Farmlands Co-operative, enhancing customer satisfaction and sales through engaging service, building relationships and inventory management. My experience spans from retail to agriculture, highlighting my ability to learn swiftly and contribute effectively. Proficient in D365 Ops and a motivated team player, I consistently work hard to achieve goals.
Overview
7
7
years of professional experience
Work History
Retail Salesperson
Farmlands Co-operative
Te Puke(2021-22),Rotorua (2022-23),Taupo(Current)
08.2021 - Current
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Increased sales revenue through effective product recommendations tailored to individual customers.
Maintained a clean and merchandised (as per Farmlands directives) store, enhancing the overall shopping experience for customers.
My daily tasks consist of investigating negative reports, all branch invoice queries and applying the appropriate action required. Investigating stock anomalies and historical purchase and sales orders. As well as assisting the supporting sales team and our agronomist.
Proficient in using D365 Ops, POS, Power BI and My Balance. Creating sale orders, deferred payments, return sales orders, returns orders for branch credits and fertiliser orders.
Assisted in reducing stock discrepancies by diligently identifying and reporting variances between physical inventory and system records.
Utilised barcode scanners (zebra) to efficiently track and update item quantities, ensuring accurate inventory data.
Ability to organise full store stocktakes by being responsible for team members to achieve proficient use of time.
Assisted Business Managers who are new to Farmlands by ensuring that they are confident and understand the day-to-day processes that occur in D365.
Kiwifruit Packer
Seeka
Te Puke
04.2020 - 08.2021
Quickly and properly wrapped and boxed Kiwifruit maintaining uniformity to meet fulfillment targets.
Maintained neat, clean and safe workspace to avoid hazards and increase safety.
Worked in a team environment to achieve maximum boxes packed in a shift.
Retail Sales Assistant
Farmlands Rotorua
04.2018 - 02.2019
Casual Sales Person who was constantly learning new things every day as this was my first retail job.
Created an inviting environment for customers by maintaining store organization and cleanliness.
Regularly handled cash
Worked in Point of Sale
Interacted with customers daily, enhancing my communication skills.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Tractor Driver
Paul Gee Contractors
11.2018 - 01.2019
Demonstrated my ability to analyse high-pressure situations and make multiple decisions.
Helped develop my attention to detail skill.
As I had never done anything like this before it enhanced my ability to learn new skills fast.