Dirk Kennedy
Wellington,WGN
Summary
Hi, my name is Dirk, I'm a 20 year old hospitality worker. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. Im highly motivated with exceptional social skills, communication abilities and customer service. I am dedicated to following health and safety guidelines and handling food items properly. I pursue every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant/Barista/Room Service Attendant
James Cook Hotel Grand Chancellor
12.2023 - Current
- Maintained a clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide a friendly and welcoming experience while delivering exceptional service even under high-pressure situations
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Trained new staff members on company policies and procedures.
- Assisted with bussing tables and cleaning up spills.
- Cleaned counters, machines, utensils, and seating areas daily.
Line Cook/Supervisor in Training
Gorilla Burger/POP
11.2022 - 12.2023
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Monitored food quality at all stages of production, ensuring consistently high standards were met across all dishes served.
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Restaurant Team Member
Taco Bell
05.2022 - 11.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Barista
Awsome Bounce
05.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Barista/Overnight Team Member
Caltex
01.2022 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Restaurant Team Member
BurgerFuel
06.2021 - 01.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Restaurant Team Member
Nandos
04.2020 - 05.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Education
High School Diploma -
Aotea College
Porirua, NZ12.2021
Skills
- Adaptability under pressure
- Reliability and punctuality
- Guest Services
- Food Preparation
- Food safety knowledge
- Teamwork and Collaboration
- Customer Service
- Safe Food Handling
- Time Management
- POS System Operation
- Fluent in English and Afrikaans
Additional Information
Ezekiel Page: Supervisor at James Cook Hotel
Email: ezekiel.r.page@gmail.com Phone number: 02040807471
Grace: Supervisor at James Cook Hotel
Email: gracea22@hotmail.co.nz Phone Number: 0224640957
Renae Pullen: Manager at Taco Bell
Email: Renaepullen03@gmail.com Phone Number: 0275870604
Kate Robertson: Manager at Taco Bell
Email: Katehannahrobertson19Gmail.com Phone Number: 0273947437
Timeline
Food and Beverage Attendant/Barista/Room Service Attendant
James Cook Hotel Grand Chancellor
12.2023 - Current
Line Cook/Supervisor in Training
Gorilla Burger/POP
11.2022 - 12.2023
Restaurant Team Member
Taco Bell
05.2022 - 11.2022
Barista
Awsome Bounce
05.2022 - 08.2022
Barista/Overnight Team Member
Caltex
01.2022 - 05.2022
Restaurant Team Member
BurgerFuel
06.2021 - 01.2022
Restaurant Team Member
Nandos
04.2020 - 05.2021
High School Diploma -
Aotea College
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